FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Business Analyst – Client Experience, Onboarding
PwCBusiness Analyst improving client onboarding and experience at PwC Australia by designing risk models. Engaging stakeholders to streamline processes and enhance risk pathways across the client lifecycle.
About the role
Key responsibilities & impact- Interpret global and local policies, risk questionnaires, risk pathways, controls, decisioning criteria and approval requirements across the client engagement lifecycle, identifying duplication, complexity, control inefficiencies and opportunities to simplify and optimise risk outcomes
- Analyse risk assessment requirements, risk decision criteria and governance obligations to support the design of fit-for-purpose risk pathways aligned to risk appetite and compliance requirements
- Partner with risk, compliance and business stakeholders to document, validate and translate risk requirements into clear business rules, process requirements and future-state designs
- Support the development of future-state risk assessment models, decision trees, routing pathways and risk governance frameworks that improve efficiency while maintaining appropriate risk oversight
- Assess opportunities to standardise risk data inputs, simplify questionnaires and reduce unnecessary review activities through a more proportionate risk-based approach
- Support testing, validation and implementation activities to ensure redesigned risk assessment processes operate effectively and achieve intended business and risk outcomes
- Prepare analysis papers, business requirements, risk documentation and supporting materials to enable successful implementation of future-state risk assessment processes
Requirements
What you’ll need- Proven experience delivering business transformation, process improvement or risk-related change initiatives within complex stakeholder environments
- Experience interpreting policy, risk and compliance requirements and translating them into business requirements, controls, governance processes and future-state designs
- Demonstrated ability to engage senior executives, business stakeholders, risk and compliance teams, building trusted relationships and driving alignment across diverse groups
- Strong experience in process mapping and re-designing customer onboarding risk workflows
- Strong analytical skills with the ability to identify themes, dependencies, risks, control gaps and improvement opportunities across processes, systems and stakeholder feedback
- Experience in running working groups in order to elicit consensus and using whiteboarding visual collaboration models
- Working knowledge of enterprise risk platforms and technologies such as Salesforce, with the ability to understand system impacts, integration points and business process implications
- Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.
Benefits
Comp & perks- Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks
- A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life
- The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise
- Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity , ensuring diverse perspectives are at the forefront of our work
- Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together
- Clear paths for career progression supported by continuous learning and leadership development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Risk AnalysisGovernance ProcessesRisk PathwaysDecision TreesControl Gaps IdentificationFuture-State DesignRisk DocumentationBusiness RequirementsProcess RedesignRisk-Based Approach
Soft Skills
Relationship BuildingAnalytical SkillsCollaborationConsensus ElicitationCommunication