Business Analyst

Australian Payments Plus

Business Analyst in AP+ Member Onboarding team connecting new participants to Australia's payments ecosystem. Managing complex onboarding and change activities with a customer-focused approach.

Posted 7/21/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in gathering, analyzing, and documenting business and system requirements within the payments industry, while effectively managing multiple priorities and facilitating stakeholder engagement. Proficient in producing high-quality documentation and supporting successful onboarding and change initiatives.

Highest-signal resume keywords

Business AnalysisStakeholder ManagementAgile Delivery PracticesPayments Industry ExperienceDocumentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Requirements GatheringSystem Requirements DocumentationTechnical Delivery SupportContinuous Improvement InitiativesWorkshop Facilitation

Soft Skills

Customer-FocusedOrganizational SkillsAttention to DetailResilienceCommunication Skills

Tools & Technologies

Microsoft OfficeJiraConfluence

Industry Keywords

Payments EcosystemBankingFinancial ServicesEftposDigital WalletsTokenisationApple PayGoogle PaySamsung Wallet

About the role

Key responsibilities & impact

As a Business Analyst within the AP+ Member Onboarding team, you'll play a critical role in enabling new participants and existing members to successfully connect to Australia's payments ecosystem.
Working across onboarding activities and member-initiated change requests, you'll act as the bridge between our customers, product and technical teams, ensuring solutions are clearly understood, accurately documented and delivered efficiently.
This is a fast-paced, delivery-focused role where you'll manage multiple concurrent workstreams, facilitate technical discussions, capture business and system requirements, and guide stakeholders through complex onboarding and change activities.
Success requires someone who is highly organised, customer-focused and comfortable working with ambiguity while maintaining exceptional attention to detail.
The role aligns with AP+'s broader Business Analyst capability of translating business needs into practical technical solutions, producing high-quality analysis artefacts and supporting successful delivery outcomes.
Key outcomes the role will own include partnering with members, product managers and technical delivery teams to successfully onboard new participants and deliver member-initiated changes across AP+'s payments platforms, gathering, analysing and documenting business and system requirements, facilitating workshops and technical discussions, producing and maintaining high-quality documentation, supporting solution validation and testing, and identifying opportunities to improve onboarding processes and member experience through continuous improvement initiatives.

Requirements

What you’ll need

Experience as a Business Analyst within payments, banking or financial services, ideally supporting customer onboarding, implementation or technical delivery.
The ability to manage multiple priorities simultaneously, comfortably balancing up to 20 concurrent work items while maintaining exceptional attention to detail.
Strong stakeholder management skills, with confidence engaging directly with customers, technical teams and business stakeholders to drive outcomes.
Excellent written and verbal communication skills, with the ability to simplify technical concepts and produce clear, high-quality documentation.
Experience eliciting, documenting and managing business and system requirements across the delivery lifecycle using Agile or contemporary delivery practices.
Strong working knowledge of Microsoft Office, Jira and Confluence.
Resilience, with the ability to work through ambiguity, respond professionally to challenge and adapt quickly as priorities evolve.
Payments industry experience is highly regarded, particularly within the eftpos ecosystem. Experience supporting digital wallets, tokenisation, Apple Pay, Google Pay or Samsung Wallet implementations will be viewed favourably.
A disciplined approach to governance, ensuring decisions, risks, assumptions and actions are accurately captured and maintained throughout delivery.
*Please note: Experience focused solely on compliance or regulatory reporting is unlikely to provide the breadth of business analysis capability required for this role.*

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Australian Payments Plus Website LinkedIn All Job Openings 201 - 500 employees 💸 Finance 📋 Compliance Finance
Financial Technology
Compliance Australian Payments Plus (AP+) is a company formed by the amalgamation of BPAY Group, eftpos, and NPP Australia to shape the future of payments in Australia. AP+ focuses on delivering innovative and efficient payment experiences for consumers, businesses, and government. With a strong emphasis on digital identity verification, secure bill payments, and real-time, data-rich transactions, AP+ aims to enhance Australia's payments ecosystem. The company prides itself on trust, inclusivity, and creating more opportunities for Australians across various sectors of the economy, while also supporting the development of essential payments infrastructure. Business Analyst 🔥 4 minutes ago 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
As a Business Analyst within the AP+ Member Onboarding team, you'll play a critical role in enabling new participants and existing members to successfully connect to Australia's payments ecosystem.
Working across onboarding activities and member-initiated change requests, you'll act as the bridge between our customers, product and technical teams, ensuring solutions are clearly understood, accurately documented and delivered efficiently.
This is a fast-paced, delivery-focused role where you'll manage multiple concurrent workstreams, facilitate technical discussions, capture business and system requirements, and guide stakeholders through complex onboarding and change activities.
Success requires someone who is highly organised, customer-focused and comfortable working with ambiguity while maintaining exceptional attention to detail.
The role aligns with AP+'s broader Business Analyst capability of translating business needs into practical technical solutions, producing high-quality analysis artefacts and supporting successful delivery outcomes.
Key outcomes the role will own include partnering with members, product managers and technical delivery teams to successfully onboard new participants and deliver member-initiated changes across AP+'s payments platforms, gathering, analysing and documenting business and system requirements, facilitating workshops and technical discussions, producing and maintaining high-quality documentation, supporting solution validation and testing, and identifying opportunities to improve onboarding processes and member experience through continuous improvement initiatives. 🎯 Requirements
Experience as a Business Analyst within payments, banking or financial services, ideally supporting customer onboarding, implementation or technical delivery.
The ability to manage multiple priorities simultaneously, comfortably balancing up to 20 concurrent work items while maintaining exceptional attention to detail.
Strong stakeholder management skills, with confidence engaging directly with customers, technical teams and business stakeholders to drive outcomes.
Excellent written and verbal communication skills, with the ability to simplify technical concepts and produce clear, high-quality documentation.
Experience eliciting, documenting and managing business and system requirements across the delivery lifecycle using Agile or contemporary delivery practices.
Strong working knowledge of Microsoft Office, Jira and Confluence.
Resilience, with the ability to work through ambiguity, respond professionally to challenge and adapt quickly as priorities evolve.
Payments industry experience is highly regarded, particularly within the eftpos ecosystem. Experience supporting digital wallets, tokenisation, Apple Pay, Google Pay or Samsung Wallet implementations will be viewed favourably.
A disciplined approach to governance, ensuring decisions, risks, assumptions and actions are accurately captured and maintained throughout delivery.
*Please note: Experience focused solely on compliance or regulatory reporting is unlikely to provide the breadth of business analysis capability required for this role.* Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Analyst – Client Experience, Onboarding 🕒 6 days ago PwC 10,000+ employees 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Business Analyst at PwC managing client onboarding risk processes. Engaging with stakeholders to streamline risk pathways through automation and policy interpretation. 🏢🏡 Sydney – Hybrid 💰 Grant on 2023-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Business Analyst 🕒 July 10 Shift 201 - 500 💳 Fintech 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Business Analyst collaborating with product, operations, and technology teams to implement scalable solutions. Engaging in process documentation and contributing to project delivery within financial services. 🏢🏡 Sydney – Hybrid 💰 $127.5M Debt financing on 2025-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Business Analyst – Guidewire 🕒 July 8 Tenzing 51 - 200 💸 Finance 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Guidewire Business Analyst role focusing on delivering complex insurance solutions for clients in Australia and New Zealand. Seeking candidates with hands-on Guidewire experience and consulting mindset. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Business Analyst – Process Improvement 🕒 June 27 Evolution Mining 1001 - 5000 🚀 Aerospace ⚡ Energy Website LinkedIn All Job Openings Business Analyst supporting process improvements in finance at Evolution Mining. Collaborating with stakeholders to enhance efficiency and effectiveness across operations and projects. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Business Analyst 🕒 June 23 Brighte 51 - 200 ⚡ Energy 💳 Fintech 🛍️ eCommerce Website LinkedIn All Job Openings Business Analyst driving AI transformation at Brighte. Building cases for change and implementing AI and automation initiatives across functions. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs