Billing Specialist

• Generating, finalizing, and distributing invoices to clients based on their agreements and company procedures.
• Accurate set-up and creation of billing contracts for revenue streams based on review of applicable documents.
• Create invoices for daily billings and monthly renewals.
• Handling and processing orders, ensuring accuracy and compliance with billing process.
• Project setup and billing requirements as outlined in the Statement of Work (SOW).
• Monitor and send reminders to project managers on billing milestones not yet billed.
• Preparing billing/collection reconciliations to support internal departments in resolving customer inquiries.
• Prepare quotes required by customers to initiate PO’s and payments.
• Upload invoices to customer portals, maintain up to date portal information.
• Maintain and verify customer contact information, invoicing instructions and other pertinent billing information are noted on the customer account.
• Coordinate the setup of vendor forms, payment methods, and portals with customers to ensure accurate and timely payments.
• Research and resolve a variety of internal inquiries concerning account status.
• Identifying and implementing improvements to billing processes and procedures.
• Perform other administrative duties as assigned.

Billing Coordinator

• Greet and assist customers, vendors, contractors, and visitors professionally
• Answer and appropriately direct incoming phone calls and emails
• Maintain a clean, organized, and professional reception area
• Assist the billing department with invoicing, data entry, and administrative support
• File, organize, scan, and maintain customer records and billing documentation
• Order and maintain office supplies and prepare reports

Front Desk Administrator, Billing Administrator

• Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.
• Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary.
• Preparing, printing and reviewing of prebills (electronically or physically) in a timely manner, monthly, quarterly or on request, including any necessary follow up with others in the Firm and revising according to client billing guidelines and Firm standards and policies.
• Monitoring and reviewing of outstanding WIP (Work In Progress) and following up with lawyers and paralegals to ensure timely billing.
• Tracking contingency files, closings and other milestone billing arrangements and reporting on status of such files to direct supervisor, including requirement for WIP provisions.
• Preparing various reports and spreadsheets related to time, billing, receivables, etc. for lawyers/paralegals and/or external clients where applicable.
• Issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies -including, but not limited to: narrative edits, transfers, splits, obtaining approval for and applying fee adjustments, creating PDF, delimited or XML file invoices for e-billing clients, based on such client’s requirements.
• Ensuring invoices and supporting documents are forwarded to client in a timely manner, by mail, email or uploading through or into various e-billing sites/e-billing platforms as per the Firms standards and policies.
• Liaising with Finance Department to ensure client codes and contract specifications are up-to date and procedures are followed.
• Liaising with E-billing Team with respect to any rejected invoices during e-billing submissions.
• Completing online status reports and budgets in e-billing systems for various clients in coordination with lawyers and legal assistants.
• Acting as monitor for specific clients and/or matters when Alternate Fee Arrangements are in place.
• Ensuring that special rates and discounts are applied to each invoice.
• Monitoring thresholds and other milestones and updating billing lawyer on status.
• Providing reports and ensuring compliance with all special arrangements.
• Acting as liaison between lawyers/LA’s and Finance, providing assistance re accounting or financial queries to ensure client needs are met.
• Responsible for initial collection inquiry with external clients.
• Escalating billing concerns/issues to billing lawyer for direction on next steps.
• When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies.
• If applicable, forwarding problematic client collections to Collection Department for follow-up.
• Obtaining additional information relating to special arrangements and/or information required for setup for e-billing matters, and assisting E-billing team to ensure matters are set up promptly.
• Liaising with Billings Team to manage requests sent to team inbox and support team with workload during high production times and absences on team.
• Maintaining accurate and up to date records of all approvals and directions as per the Firms standards and policies via uploading necessary documentation into appropriate databases.
• Reviewing/translating narratives to ensure matter is billed in appropriate language and identifying such changes for review by billing lawyers.

Bilingual Billing Analyst, 18-month Contract

• Provide customer support service with respect to utility billing issues in a fast-paced call centre environment.
• Assess and complete all duties involved with producing a timely accurate water bill.
• Engage with utility customers using the Five9 softphone system to address and resolve customer inquiries.
• Accurately process change of ownership information into billing software.
• Interact with law firms to resolve conflicting information received or closing problem issues.
• Accurately process and input all relevant tenant information.
• Answer and address all utility billing related written correspondence or issues received through the BillingOps inbox.
• Work on yearly project for the Monthly/Quarterly transfer procedure, ensuring appropriate bills and letters go out to customers in a timely manner.
• Prepare monthly correspondence and email tracking reports.
• Calculate billing adjustments for problem accounts, enter into billing software, and prepare appropriate approval memos and client correspondence while keeping the management team appraised of the accounts in question.
• Exchange, provide or seek data or information from the various City Plumbing Departments or any other source such as a customer when the wastewater class is in doubt.
• Re-classify accounts where new sewer conversions or connections affect the classification of what percentage of waste water based on water usage the customer will be billed and notify the customers with a letter accordingly.
• Process final readings into the billing application and accurately calculate all prorated reads or final error corrections.
• Approve and accurately process refunds, billing adjustments or waiving of penalties as per authority level.
• Process all returned bills and re-issue to appropriate new locations.
• Input any relevant client information into utility billing system as required.
• Monitor the quality assurance reports for inconsistencies or problems and then resolve.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Utility Billing Representative

• Generate and issue customer invoices across all revenue streams — accurately and on time
• Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms
• Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms
• Manage customer onboarding into the AR/billing portal and maintain accurate customer master data
• Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments
• Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule
• Investigate and resolve payment discrepancies, short-pays, and disputed amounts — documenting resolution clearly in the system
• Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence
• Coordinate with Sales and Customer Success when customer relationship context is needed for collections
• Finalize all invoicing prior to month-end cutoff — no invoices left in draft at close
• Deliver the AR aging report to the Controller on schedule as part of the close package
• Prepare and submit the monthly amortization schedule update for subscription revenue
• Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection — bring proposals to the Controller, not just observations
• Maintain billing process documentation and keep it current as workflows evolve
• Support Epicor billing and AR module improvement initiatives
• Prepare AR-related audit schedules and supporting documentation for external audit
• Respond to auditor information requests within the AR and billing area accurately and on time
• Ensure billing processes comply with internal controls and revenue recognition policies.

Accounts Receivable, Billing Lead

• Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.
• Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary.
• Preparing, printing and reviewing of prebills (via Aderant) in a timely manner.
• Preparing various reports, issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies.
• Ensuring that all invoices and supporting documents are sent to the client via e-billing and/or email.
• Monitoring and reviewing of outstanding WIP (Work In Progress) and following up with lawyers to provide updates to be included during monthly WIP meetings.
• Acting as monitor for specific clients and/or matters when Alternate Fee Arrangements are in place.
• Ensuring that special rates and discounts are applied to each invoice.
• Monitoring thresholds and other milestones and updating billing lawyer on status.
• Providing reports and ensuring compliance with all special arrangements.
• Liaising with E-billing Team with respect to preparing e-billing forms and any rejected invoices, completing online status reports and accruals/budgets in e-billing systems for various clients.
• Escalating billing concerns/issues to billing lawyer for direction on next steps.
• When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies.
• If applicable, forwarding problematic client collections to Collection Department for follow-up.
• Responsible for any additional tasks and responsibilities as assigned or requested by Management.

Billing Analyst – 12-month contract

• Assist with the timely invoicing of National Shipbuilding Strategy (NSS) programs by validating costs and the preparation of applicable backup
• Support with the ESS time-keeping input for both hourly and salary employees
• Prepare and maintain detailed backup documentation for NSS-related invoices in accordance with contractual requirements and internal billing guidelines
• Verify and validate cost transaction data extracted from multiple source systems, including timekeeping applications, JD Edwards EnterpriseOne (JDE), SAP BI reports, and other financial systems
• Compile, assemble, and maintain cost databases and supporting documentation by consolidating data from various operational and financial sources
• Perform reconciliations, investigate variances, and resolve data discrepancies to ensure the accuracy and completeness of customer invoices
• Collaborate closely with operational, payroll, and finance teams to obtain, clarify, and validate invoicing and cost-related information
• Support adherence to internal policies, controls, and audit requirements related to billing, project costing, and financial reporting
• Assist with ongoing process improvements, particularly during ERP system transitions and enhancement

Billing Specialist III

• Consolidates, analyzes, and reports on the financial performance
• Supports an efficient and effective accounting function
• Develops solutions and makes recommendations
• Provides advice and guidance to assigned business/group
• Supports the execution of strategic initiatives
• Builds effective relationships with internal/external stakeholders
• Reviews financial information prepared by others for reasonableness
• Analyzes financial results to support financial period closing and reporting processes
• Gathers and formats data into regular and ad-hoc reports
• Supports the preparation of journal entries, monthly / quarterly reporting packages and financial statements
• Provides information and supports the process for internal and external audits
• Coordinates and executes specific activities for the implementation of strategic initiatives
• Executes routine tasks within relevant service level agreements
• Organizes work information to ensure accuracy and completeness
• Collaborates with internal and external stakeholders to deliver on business objectives
• Develops knowledge related to business / group accounting requirements and standards
• Thinks creatively and proposes new solutions
• Exercises judgment to identify, diagnose, and solve problems within given rules

See all jobs on JobTailor