Billing Specialist

• Prepare, process, and reconcile customer billings per company policy
• Review invoices for accuracy
• Analyze billings and research discrepancies
• Ensure sales orders are maintained
• Analyze sales contracts to ensure billing aligns with contract terms
• Partner with sales and customer service to resolve billing inquiries
• Collaborate with collections and/or sales to resolve payment issues
• Provide support as required for the unbilled analysis at Period End

Billing Analyst

• Review pre-invoices in detail, ensuring monthly submission for partners/reviewers and managing the workflow and instructions before sending to the client;
• Ensure invoices are issued in accordance with partners' instructions and contractual specifications, keeping controls and documentation up to date;
• Help reduce delinquency by performing regular collections and monitoring outstanding invoices;
• Periodically update collection control tools and report the department's status and key indicators to management and partners;
• Respond promptly and accurately to internal and external client requests, ensuring high-quality service;
• Collaborate with Accounting, Accounts Receivable and Accounts Payable to resolve billing and payment issues.

Mid-level Billing Analyst

• Ensure the billing kits are reviewed and sent to clients within established SLAs so that payments are made by the due dates.
• Receive and verify the transactions/files submitted by the client, ensuring they comply with contractual rules.
• When analysis of the Enrollment Proposal is required, be responsible for reviewing, sending and following up with the insurer and the client.
• Upload files to the insurers' websites or send them by e-mail when required.
• Download invoices via the websites/channels provided by the insurers, verify and send them to clients; if there are inconsistencies, return them to the insurer for the necessary adjustments.
• Store the files provided by clients and insurers in each client's internal system.
• Prepare reports and cost allocations (prorations) using internal tools, following the model requested by the client.
• Send the billing kits, within the established SLA, containing the required files by e-mail or through the system to clients.
• Negotiate extensions of boleto due dates with carriers/operators in case of failures or delays by the team.
• Clarify client doubts via e-mail or phone.
• Post endorsements in Alper's internal system.
• Keep internal controls properly completed and updated.
• Propose improvements to the processes under your responsibility.
• Contribute to the training of Insurance Technician I staff.
• Participate in meetings with clients.
• Focus on corporate clients.

Insurance Technician II – Billing, Life Insurance Operations

• Respond to billing-related inquiries and support tickets;
• Post and record received payments;
• Perform financial reconciliations and verify payments;
• Assist with organizing documents and resolving financial discrepancies;
• Support the administrative routines of the billing department.

Billing Assistant

• Ensure the accuracy of the billing and receivables cycle by performing complex reconciliations, customized allocations and exemption controls.
• Ensure data integrity between internal systems and external platforms, strictly meeting deadlines (SLAs) and contributing to the quality of the area's operational metrics.
• Post billing and control receivables via systems and websites.
• Reconcile with Qbem and validate discrepancies in amounts.
• Perform customized allocations according to defined rules.
• Manage copay exemptions, ensuring correct application of policies.
• Prepare the payroll file.
• Validate system entries and ensure data integrity across platforms (Qbem, Quiver Pro, etc.).
• Contribute to monitoring productivity and quality indicators.
• Process invoice extensions.
• Identify and report file errors or system inconsistencies.
• Ensure compliance with established SLAs and quality standards.

Billing Technician II – Corporate Benefits

• Map daily clinical activity and ensure full conversion into billable revenue, with no losses or omissions.
• Issue service invoices within deadlines and in compliance with current legislation.
• Reconcile billed amounts, receipts, and bank statements.
• Monitor, classify, and appeal claim denials from health insurers, tracking outcomes.
• Manage payment deadlines and perform formal collections with health plan operators.
• Create and submit billing batches (TISS) according to each insurer's requirements.
• Provide accounting with the necessary data for accurate revenue posting.

• Efetuar limpeza no sistema para posterior impressão das pré-faturas/relatórios de conferência.
• Efetuar a emissão dos relatórios de pré-faturas e relatórios de conferência, para revisão.
• Garantir que as faturas sejam enviadas de acordo com as instruções dos sócios e especificações dos contratos, por meio de controle e atualização de documentos.
• Acompanhamento das mensagens internas/externas relativas às solicitações diversas, informativos/procedimentos/instruções/contestações.
• Encerramento e reabertura de casos no sistema Sisjuri.
• Revisar e efetuar os acertos necessários no cadastro de clientes.
• Emitir relatórios diversos relativos aos clientes/casos no que se refere à parte cadastral e faturamento através do Sistema Crystal (extraído do Sisjuri) conforme solicitação dos sócios e/ou advogados.
• Atualização dos dados cadastrais do clientes.
• Trabalhar em estreita colaboração com as equipes de Contabilidade, Recebimentos e Contas a Pagar para resolver questões relacionadas ao faturamento e recebimento.

Analista de Faturamento – Júnior

• Issuing invoices/tax receipts for fees and client expenses;
• Adjusting pre-invoices and time-tracking reports according to instructions from the legal team;
• Gathering documents for sending to clients;
• Assisting billing analysts with operational tasks in the ERP;
• Providing support to internal and external clients.

• Generate, verify, and perform critical analysis of billing, identifying and correcting possible inconsistencies.
• Monitor and track performance indicators for the billing area, proposing continuous improvements.
• Prepare and provide management billing reports to partner companies.
• Issue invoices and post entries on partner and insurer portals.
• Provide support to stores, partner companies, and internal departments, clarifying questions related to billing processes.
• Analyze sales disputed by insurers/contracting partners, identify root causes, and make the necessary adjustments for resubmission of charges.
• Act as the liaison with insurers/contracting partners in managing and negotiating denial appeals (glosas).
• Conduct internal and external training on billing processes and denial management (glosas) to prevent errors and improve results.
• Formalize write-offs for unaccepted amounts in coordination with Finance and Accounting, acting as the focal point for clarifications and follow-up.
• Propose and implement improvements in billing processes, negotiations with insurers/partners, and system configurations.
• Organize and lead operational closing meetings with insurers/partners, monitor outstanding appeals, consolidate information, and support the conclusion of negotiations.
• Support the resolution of operational issues that impact the efficiency and flow of the area's processes.
• Monitor operational controls, identify improvement opportunities, and develop action plans to mitigate risks.
• Maintain continuous interface with other company areas, ensuring alignment and support in problem resolution.
• Serve as the operational owner for the area's processes during internal audits, ensuring compliance and adherence to policies and procedures.

Billing Analyst – Mid-level

• Suggest, develop and update KPIs, OKRs, dashboards and management reports, ensuring the availability of strategic information for area management, including support for defining and monitoring action plans (identify and act).
• Map tables, data and rules (business and system) to develop and monitor Shared Service Center (CSC) reports.
• Track, identify and monitor needs for system corrections or improvements, and support the resolution of billing issues in partnership with the billing team and/or Technology.
• Propose, lead and report improvement projects (one-off or continuous), working on problem resolution, risk mitigation and identifying opportunities for new products or revenue streams.
• Perform accounting reconciliations under the responsibility of the Billing area, and support analyses of financial postings.
• Act as a key user, monitoring billing systems and the SPOC–SAP interface, including opening, tracking and validating tickets with the Technology team.
• Support the management of the PFE (Electronic Billing Portal – Corporate RAC), ensuring its proper functioning and identifying needs for corrections, improvements and enhancements.
• Propose, develop and follow up automation and robotic process automation initiatives.
• Act in compliance with legal requirements and internal policies through active participation in training and reporting any deviations.
• Ensure the confidentiality of information handled in the area, in accordance with Localiza’s Code of Ethics and Book of Values.
• Meet the targets established in the current Management Contract by executing the actions set out in the target plan.

Mid-Level Billing Analyst – Data

• Perform billing, collections, and necessary negotiations to optimize the financial flow of matters (internal and external clients)
• Act with an ownership mindset, seeking to optimize workflows to achieve established financial targets
• Support partners and other firm professionals in monitoring the entire case cycle (from case opening to collection)

Billing Specialist jobs in Brazil

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Billing Analyst

Mid-level Billing Analyst

Insurance Technician II – Billing, Life Insurance Operations

Billing Assistant

Billing Technician II – Corporate Benefits

Billing Analyst

Analista de Faturamento – Júnior

Billing Assistant

Billing Analyst – Mid-level

Mid-Level Billing Analyst – Data

Billing Analyst – Junior