Bilingual

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish languages
• Help with issues related to: Activation of SIM cards, Complete port-in activations, Explaining activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Part Time Bilingual CSR

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Handle customer calls in both English and Spanish languages
• Assist with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain good relationships with merchants, Master Agents, and Employees
• Perform all other duties as assigned

Bilingual CSR, 12pm-9pm, OFF WED & SUN

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish
• Help with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, Off TH & SU

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to Customer calls in both English and Spanish languages
• Help with issues related to Activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, OFF Tues & Sun

• Engage and provide telephonic care coordination and management to identified patient populations
• Collaborate with members of Clover clinical teams
• Initiate referrals to specialty services and foster continuity of care
• Create personalized care plans for each member
• Document all member care activities and escalate findings
• Coordinate with the interdisciplinary team and outpatient providers
• Provide telephonic teaching and counseling in health promotion and disease management
• Attend regular ongoing meetings
• Demonstrate flexibility in assignments within Clover’s Clinical Programs
• Advocate for members to ensure needs and choices are represented
• Participate in ongoing professional development

Bilingual Spanish, RN Care Manager

• Oversee all aspects involved in the daily operation of a retail store
• Manage and develop a team to ensure sales and service goals are met
• Ensure customers are provided with an extraordinary experience with products and services
• Perform additional outreach and promotional activities, including off-site events as needed
• Provide best in class paid training to set up leadership success

Bilingual Spanish Retail Store Manager

• Provide students with appropriate learning activities and experiences
• Enable students to develop competencies and skills to function successfully in society
• Conduct assessment of student learning styles and use results to plan instructional activities
• Help students analyze and improve study methods and habits
• Manage student behavior in accordance with Student Code of Conduct and student handbook
• Establish and maintain open communication with parents, students, and teachers

Elementary Bilingual Teacher

• Provide students with appropriate learning activities and experiences in the academic subject area assigned
• Enable students to develop competencies and skills to function successfully in society
• Develop and implement lesson plans that fulfill the requirements of the District’s curriculum program
• Prepare lessons that reflect accommodations for differences in student learning styles
• Present subject matter according to guidelines established by Texas Education Agency
• Plan and use appropriate instructional and learning strategies, activities, materials, and equipment
• Conduct assessment of student learning styles and use results to plan instructional activities
• Work cooperatively with special education teachers to modify curricula as needed
• Plan and supervise assignments of teacher aide(s) and volunteer(s)
• Use technology to strengthen the teaching/learning process
• Help students analyze and improve study methods and habits
• Conduct ongoing assessment of student achievement through formal and informal testing
• Assume responsibility for extracurricular activities as assigned
• Create classroom environment conducive to learning and appropriate for the physical, social, and emotional development of students
• Manage student behavior in accordance with Student Code of Conduct and student handbook
• Establish and maintain open communication by conducting conferences with parents, students, principals, and teachers
• Participate in staff development activities to improve job-related skills.

Elementary Teacher, Bilingual

• provide diabetes education support to patients with the goal of improving adherence and health outcomes
• quickly establish rapport and therapeutic alliances via phone with a diverse population of patients
• produce behavior change among patients using motivational interviewing techniques
• present online webinars
• consistently meet call metrics while also meeting quality requirements

Bilingual, Spanish Telehealth Certified Diabetes Educator

• Conduct in-person and/or virtual meetings with Plan Sponsor/Participants to achieve assigned goals and metrics
• Meet or exceed established goals by increasing retirement plan participation, deferral rates, and average account balance leading to better participant outcomes and increased revenue & market share with assigned Plan Sponsor/Participant book of business
• Develop a comprehensive understanding of existing/targeted Plan Sponsor/Participants including targeted market segments, how they operate, and/or value proposition
• Support Relationship Management with retention efforts and look for opportunities to promote other Lincoln services and cross partner with appropriate internal stakeholders
• Drive asset retention by identifying rollover and distribution opportunities and delivering IRA solutions that retain assets with Lincoln while supporting participants' long-term retirement goals

Bilingual Retirement Consultant

• Promote safe and nurturing relationships between young children and their caregiver
• Implement strategies that prevent adverse childhood experiences and promote wellbeing
• Operate within Local, State and Federal Regulations as well as adhere to all MECA policies and procedures
• Identify pregnant women and families who may benefit from home visiting services
• Determine child and family’s eligibility utilizing standardized selection and admission criteria
• Develop transition plans with families
• Conduct scheduled visits with family based on needs identified in the family plan
• Provide services to promote parental competence, and successful early childhood development
• Build relationships, establish goals, and support wellness across multiple domains
• Provide prenatal, post-partum and ongoing home visits
• Conduct family satisfaction surveys annually and at exit
• Marketing and promoting the Home Visiting component within the community

Bilingual Home Visiting Provider

• Engage with members across all channels (voice, digital, SMS, chat, video) with deep empathy, professionalism, and care.
• Help members navigate benefits, find providers, schedule appointments, and translate complex healthcare information into clear, actionable terms.
• Conduct proactive clinical outreach, effectively identifying escalation paths and collaborating with clinical staff.
• Leverage data, internal systems, and an AI Guide Assistant to deliver fast, accurate, and fully documented solutions.
• Adhere strictly to HIPAA guidelines, compliance regulations, and internal workflows.
• Meet established productivity, quality, and output performance metrics and standards.
• Flex between inbound, outbound, and cross-functional programs as seasonal business priorities evolve.
• Actively apply real-time feedback and coaching from peers and leadership to drive personal growth.

Member Flex Guide, Bilingual, Spanish

• Oversee community-facing direct services.
• Run the 800 Helpline (information and referral).
• Lead community education.
• Lead patient and family education.
• Manage supportive care programs.
• Collaborate with the Development team on grant requests and reports.
• Deliver programs in virtual formats and keep resources accessible online.
• Assist the Executive Director in guiding other program staff.
• Support colleagues across awareness, advocacy, and signature events.
• Represent the organization in the community and participate in most organizational activities.

Bilingual Programs Manager

• Conduct home visits and phone contacts to assess safety and suitability of child’s placement with their caregiver (sponsor) and connect child to community services
• Ongoing case management with focus on screening and making appropriate referrals to address child’s needs in various domains
• Provide crisis intervention services directly, or connect family to services for minor’s safety and well-being
• Submit detailed and thorough documentation in compliance with PASO policies and procedures
• Apply social work best practices for assessments of child’s progress and services provided
• Maintain regular communication with supervisor around any issues concerning the child’s safety and well-being
• Participate in ongoing supervision
• Other duties as assigned

Traveling PRS Case Worker Level 2, Bilingual – Spanish, English

• Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program
• Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support
• Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes
• Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques
• Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns
• Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education
• Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary.
• Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching
• Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention
• Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform
• Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines
• Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers
• Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers
• Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies
• Offer guidance on inhaler techniques, chronic disease management, and medication safety
• Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies
• Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Clinical Adherence Nurse, Bilingual – Per Diem

• Provide telephonic case management to medically complex and chronically ill members
• Conduct comprehensive health assessments and create individualized care plans
• Coordinate care with internal and external partners, including physicians and specialists
• Educate members and caregivers on disease management and preventive care
• Monitor member progress and advocate for timely, appropriate interventions
• Identify and help resolve service or access issues impacting care quality

Bilingual Spanish Telephonic RN Nurse Case Manager – Special Needs Plan

• Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support.
• Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment.
• Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs.
• Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being.
• Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care.
• Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services.
• Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate.
• Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics.
• Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care.

Bilingual Clinical Nurse Coordinator, LPN

• Employ a variety of strategies and techniques to support a member's optimal wellness state
• Identify and resolve barriers that hinder effective care
• Ensure patient is progressing towards desired outcomes by continuously monitoring patient care
• Make decisions regarding own work approach/priorities
• Use skills to make an impact

Telephonic Care Coach – Bilingual English/Spanish

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Responsible for donor awareness to potential hazards
• Provide donor education regarding general health and provide counseling regarding unacceptable test results
• Evaluate & manage donor injuries and adverse events
• Perform evaluations of any history of illness or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

EMTB / EMTA / Paramedic / LPN – Bilingual in Spanish

• Advocate for patient needs through ongoing psychosocial needs assessments
• Collaborate with treatment team for appropriate inpatient disposition
• Identify barriers to discharge or treatment transitions
• Coordinate referrals and facilitate transitions in treatment
• Provide direct clinical therapeutic interventions to prevent relapse
• Educate patients and families on illness, recovery, and treatment options

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