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Bilingual Spanish Community Health Worker
SCANBilingual Spanish Community Health Worker providing person-centered care to seniors in Orange County. Collaborating with care teams to enhance health management and independent living.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing person-centered care for seniors, including conducting assessments, implementing care plans, and navigating healthcare systems. Proficient in community engagement, motivational interviewing, and collaboration within multidisciplinary teams to enhance member well-being.
Highest-signal resume keywords
Community Health Worker CertificateBilingual English/Spanish1+ Years of Community Engagement ExperienceExperience with Managed CareBasic Knowledge of Medical Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Assessment SkillsCare CoordinationMotivational InterviewingProblem-Solving SkillsOrganizational SkillsCritical Thinking SkillsKnowledge of NCQA StandardsUnderstanding of CMS RegulationsUnderstanding of DHCS RegulationsKnowledge of Local Community Resources
Soft Skills
Good Communication SkillsInterpersonal SkillsAbility to Collaborate EffectivelyEngagement SkillsAbility to Maintain Confidentiality
Certifications & Qualifications
Community Health Worker Certificate
Industry Keywords
Person-Centered CareChronic ConditionsHealthcare NavigationLong-Term Services and SupportsPopulations of FocusSNP PoliciesHome VisitsSenior CareHealthcare EnvironmentManaged Care
About the role
Key responsibilities & impact- Enhance frail seniors' ability to age in place, manage their health, navigate the health care system, and live independently by providing person-centered care in accordance with ECM requirements.
- Collaborate in conducting general assessments to identify chronic conditions and psychosocial challenges affecting independent living.
- Perform assessments for Medi-Cal/Medicare dual-eligible members referred to Complex Care Management for Long-Term Services and Supports (LTSS) and assist the Registered Nurse in determining Nursing Facility Level of Care.
- Support member well-being through observation, positive communication, and motivational interviewing.
- Conduct face-to-face or phone visits to address care barriers, ensure engagement in primary and preventative care, and support individualized care plan implementation.
- Provides general care coordination and empower members and their families in managing chronic conditions through coaching, education, healthcare navigation, advocacy, accompaniment to appointments and referrals to community, county, and state resources.
- Perform Enhanced Care Management (ECM) activities related to specific Populations of Focus (POF): Individuals Experiencing Homelessness, Individuals At Risk for Avoidable Hospital Or ED Utilization, Adults Living In the Community At Risk of LTC Institutionalization, Adult Nursing Facility Residents Transitioning Back to the Community.
- Implement personalized care plans tailored to the medical and social needs of high-risk members, incorporating realistic health goals supporting members inherent wishes.
- Actively participates in interdisciplinary planning and case conference meetings to ensure person-centered care and to ensure member receives support following discharge from an inpatient or institutional setting.
- Demonstrates strong organizational, follow-through, and engagement skills to achieve positive member outcomes.
- Adheres to SNP policies and ensures timely, accurate documentation of care plans, service plans, and progress notes within established timeframes.
- Network and build relationships with community business organizations like senior and wellness centers, housing outreach events, shelters, landlords, legal aid providers, etc.
- Utilizes department desktop procedures, workflows, job aids and training material.
- Identifies barriers to work processes and brings to the attention of the supervisor/manager.
- Performs work under direct supervision.
- Handles basic issues and problems and refers more complex issues to higher-level staff.
- Possesses beginning-to-working knowledge of subject matter.
Requirements
What you’ll need- High School Diploma or equivalent experience
- Community Health Worker Certificate strongly preferred
- BILINGUAL required in English/Spanish. (Test will be administered to assess proficiency if applicable.)
- Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation
- 1+ years of Community Engagement Experience.
- Experience with managed care, healthcare environment, lived experience or case management strongly preferred.
- 1+ years working with seniors, conducting home visits, and working remotely strongly preferred.
- Basic technical skills for functional area
- Basic problem-solving skills
- Good communication and interpersonal skills
- Basic organizational skills.
- Basic critical thinking skills.
- Ability to collaborate effectively within a multidisciplinary team.
- Ability to appropriately maintain confidentiality.
- General understanding of NCQA standards, CMS and DHCS regulations.
- Basic knowledge of medical terminology and abbreviations.
- Basic understanding of local community resources for seniors.
Benefits
Comp & perks- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement