Bilingual

• Lead the end-to-end management, operation, and optimization of the Crayon Competitive Intelligence platform and the Clozd Win-Loss platform across all Iron Mountain business units, leveraging artificial intelligence capabilities for advanced analysis and instant buyer insights.
• Partner with Iron Mountain Information Technology teams to execute integration roadmaps with key systems—including Salesforce, Seismic, Gong, People.ai/Backstory, and Google Workspace—while driving cross-functional adoption and serving as the internal subject matter expert across sales, product, and marketing.
• Manage the execution of the Clozd Win-Loss program and Crayon content, ensuring all automated workflows, interview guides, and dynamically updated battlecards adhere to organizational standards while monitoring platform success metrics like seller login rates and influenced revenue.

Competitive Intelligence Operation Lead, Bilingual

• Answer incoming calls and manage high-volume phone communication
• Handle patient inquiries and correspondence professionally
• Schedule and coordinate patient appointments
• Confirm appointments and send reminders
• Perform dental insurance verification and basic claims processing
• Coordinate appointment schedules to optimize provider availability
• Provide basic front-desk administrative support
• Maintain accurate and organized documentation within practice systems

Bilingual Dental Patient Coordinator, Spanish-English

• 40 horas semanales en el área de Customer Service & Support a través de chats, correos electrónicos y llamadas
• Entrenamiento pagado al 75% del salario base
• Trabajo en horario de operaciones: Lunes a viernes de 4:00 a.m. a 10:00 p.m. / Sábados y domingos de 4:00 a.m. a 5:00 p.m.
• Disponibilidad para cualquier turno asignado después del entrenamiento

Agente Bilingüe

• Answer incoming emergency maintenance calls from tenants
• Assess and triage maintenance issues (determine urgency and next steps)
• Contact and dispatch third-party emergency maintenance vendors
• Clearly communicate issue details to vendors
• Confirm vendor dispatch and estimated arrival times
• Follow up with tenants to confirm technician arrival
• Track job progress and confirm completion
• Conduct post-service follow-ups with tenants (gather feedback)
• Document all interactions and updates in system

Overnight Emergency Maintenance Coordinator, Bilingual

• Controlar el flujo de documentos entre todos los participantes del proyecto.
• Dominar herramientas como Hysys, Pipephase, Pipesim y Microsoft Office.
• Mantener la custodia de entregables del proyecto.
• Entrenar a los integrantes del proyecto en procedimientos de Control Documentos.
• Coordinar con Control Proyectos y Gerentes de Proyecto la lista de los entregables.

Control Documentos, Bilingue

• Deliver high-quality English instruction to beginner students across group and private classes.
• Teach in a Spanish-support bilingual model.

Bilingual EFL Teacher, Spanish/English

• El candidato ideal será responsable principalmente de utilizar el teléfono para programar citas médicas
• Estar familiarizado con las compañías de seguros médicos y las autorizaciones
• Este candidato debe tener experiencia en el ámbito médico en la gestión de procesos sanitarios
• Procesar pedidos con precisión y eficiencia
• Gestionar las derivaciones de pacientes
• Ser claro en la forma de comunicarse, tanto con el resto del personal como con los pacientes.

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