Bilingual Dental Patient Coordinator, Spanish-English

Winning Assistants LLC

Bilingual Dental Patient Coordinator serving patients in a remote role for a growing dental practice. Responsible for scheduling, communication, and patient support with accuracy.

Posted 6/1/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSenior💰 $6 - $7 per hourWebsite

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Answer incoming calls and manage high-volume phone communication
Handle patient inquiries and correspondence professionally
Schedule and coordinate patient appointments
Confirm appointments and send reminders
Perform dental insurance verification and basic claims processing
Coordinate appointment schedules to optimize provider availability
Provide basic front-desk administrative support
Maintain accurate and organized documentation within practice systems

Requirements

What you’ll need

Bilingual English/Spanish (non-negotiable)
Friendly, positive, and professional personality
Strong, confident phone presence
Comfortable handling patient-facing communication
Previous experience as a Dental Assistant, Dental Receptionist, or Medical/Healthcare Receptionist
Willingness to learn and use Eaglesoft
Experience with VoIP systems (Verizon VoIP or similar experience helpful, but not required)
Must be proficient in speaking and writing English and Spanish very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

dental insurance verificationclaims processingappointment schedulingdocumentation managementEaglesoft proficiencyVoIP systems experience

Soft Skills

bilingual communicationfriendly personalitypositive attitudeprofessional demeanorstrong phone presencepatient-facing communication

Certifications

NBI clearanceLocal Police Clearance