Assistant

• Call patients to relay test results in a timely and professional manner.
• Create and process referrals for specialised healthcare providers.
• Order labs and imaging while coordinating and scheduling appointments for patients.
• Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.
• Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
• Use communication tools like Avaya soft phone to interact with patients and healthcare providers.
• Ad hoc tasks as needed to support the healthcare team.

US-Certified Registered Nurse, Healthcare Assistant

• Follow up on overdue invoices via phone, email, and other communication channels
• Contact customers professionally to secure payment commitments and resolve account queries
• Process customer payments and allocate receipts accurately within internal systems
• Maintain up-to-date customer account records
• Assist with accounts receivable administration and reporting
• Reconcile payment information and support delivery and invoice verification activities
• Escalate unresolved payment issues when required
• Collaborate with internal teams to ensure accurate customer billing and account management
• Perform general finance and administrative support duties as needed

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US-Certified Registered Nurse, Healthcare Assistant

Accounts Assistant