Implementation Assistant – Case Management

Slash Staffing

Implementation Assistant supporting onboarding of new clients for Guided Care Case Management. Providing administrative support, maintaining user access, and coordinating with multiple teams.

Posted 7/25/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while managing confidential information and supporting client onboarding processes. Proficient in Microsoft Office and capable of quickly adapting to new systems and software.

Highest-signal resume keywords

Strong Written Communication SkillsStrong Verbal Communication SkillsExcellent Organization AbilitiesProficiency With Microsoft OfficeExperience Maintaining Client Relationships

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPortal ManagementEMR Access ManagementClient OnboardingPerformance Evaluation

Soft Skills

Time-Management AbilitiesAbility To Work IndependentlyCollaboration With Remote TeamsDiscretion With Confidential InformationAbility To Manage Multiple Priorities

Tools & Technologies

Guided Care PortalATS Platforms

Industry Keywords

Client SupportAdministrative TasksConfidential Information Management

About the role

Key responsibilities & impact

Support the Manager of Implementation and Data Integrity and Implementation Specialists with administrative tasks.
Enter and maintain facility contacts, EMR access notes, and other information in the Guided Care portal.
Manage external-user access and security within the portal.
Process ongoing portal-access requests.
Respond to client emails and requests by the end of the business day.
Coordinate with clients and case management teams to support successful onboarding.
Maintain accurate, confidential client and employee information.
Evaluate personal performance and identify opportunities for improvement.
Complete additional duties as assigned.

Requirements

What you’ll need

Strong written and verbal communication skills.
Excellent organization and time-management abilities.
Ability to work independently and collaborate with a remote team.
Comfortable working in a fast-paced environment with frequent interruptions.
Ability to manage multiple priorities and meet deadlines.
Strong discretion when handling confidential information.
Proficiency with Microsoft Office and ATS platforms.
Ability to quickly learn new systems and software.
Experience maintaining positive client and team relationships.

Benefits

Comp & perks

Flexible Schedule 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score