Assessor

• Atuar na ativação e reativação da base de corretores, com abordagem consultiva e foco em performance
• Realizar contato ativo e estruturado (telefone, WhatsApp, e-mail e demais canais)
• Mapear necessidades e identificar oportunidades de negócio
• Apoiar o corretor em todo o ciclo comercial: cotação, negociação e fechamento
• Garantir qualidade no atendimento e fortalecimento da parceria
• Registrar interações e acompanhar indicadores de ativação, conversão e produção
• Atuar de forma integrada com o time comercial externo e assessorias, assegurando alinhamento e execução eficiente

Assessor Comercial

• Atendimento de rotina à demanda de jornalistas e divulgação de informações
• Contatos proativos com jornalistas, criando oportunidades de pautas
• Produção e distribuição de sugestões de pautas, releases, notas e outros conteúdos
• Levantar pautas positivas, produzir conteúdos jornalísticos
• Produzir newsletter eletrônica (texto) com noticiário leve e atrativo

Assessor de Imprensa, Pleno

• Production of journalistic and institutional content (text, audio and video) focused on micro and small enterprises, for the client's internal and external channels.
• Media relations: handling daily requests, sending press releases, scheduling and monitoring interviews, and advising spokespeople.
• Coverage and representation at technical and social events, producing content and liaising with attending media outlets.
• Pitching story ideas and features to increase the institution's visibility, including strategic actions with the press and influencers.
• Image management and crisis communication, with risk analysis and the proposal of actions to strengthen the institution's reputation.
• Writing a variety of materials such as speeches, articles, briefings and support materials for projects, campaigns and events.
• Management of channels and mailings: content production for ASN Paraná, social media and websites; maintenance and updating of regional and national mailing lists.
• Preparation of monthly reports with media results, content produced, interviews generated and other deliverables of the press office.

Press Officer

• Produção de conteúdo jornalístico e institucional (textos, áudios e vídeos), com foco em micro e pequenas empresas, para veículos internos e externos do cliente.
• Relacionamento com a imprensa: atendimento a demandas diárias, envio de releases, agendamento e acompanhamento de entrevistas, orientação à porta-vozes.
• Cobertura e representação em eventos técnicos e sociais, com produção de conteúdo e relacionamento com os veículos presentes.
• Proposição de pautas e reportagens para ampliar a visibilidade da instituição, incluindo ações estratégicas com a imprensa e influenciadores.
• Gestão de imagem e comunicação de crise, com análise de riscos e proposição de ações para fortalecer a reputação institucional.
• Redação de conteúdos diversos, como discursos, artigos, briefings e materiais de apoio para projetos, campanhas e eventos.
• Administração de canais e mailing: produção para a ASN Paraná, redes sociais e sites; manutenção e atualização de mailings regionais e nacionais.
• Elaboração de relatórios mensais com resultados de mídia, conteúdos produzidos, entrevistas geradas e demais entregas da assessoria.

Assessor de Imprensa

• Production of journalistic and institutional content (texts, audio and video), focused on micro and small businesses, for the client's internal and external outlets.
• Media relations: handling daily requests, sending press releases, scheduling and coordinating interviews, and advising spokespersons.
• Coverage and representation at technical and social events, producing content and liaising with attending media outlets.
• Proposing story ideas and reports to increase the institution's visibility, including strategic actions with the press and influencers.
• Image management and crisis communication, including risk analysis and proposing actions to strengthen institutional reputation.
• Writing a variety of materials, such as speeches, articles, briefings and support materials for projects, campaigns and events.
• Channel and mailing management: content production for ASN Paraná, social media and websites; maintenance and updating of regional and national mailing lists.
• Preparation of monthly reports with media results, produced content, secured interviews and other deliverables from the press office.

• Production of journalistic and institutional content (texts, audio and video), focused on micro and small businesses, for the client's internal and external channels.
• Media relations: handling daily requests, sending press releases, scheduling and supporting interviews, and advising spokespeople.
• Coverage and representation at technical and social events, producing content and maintaining relationships with attending media outlets.
• Pitching story ideas and features to increase the institution's visibility, including strategic initiatives with the press and influencers.
• Image management and crisis communication, including risk analysis and proposing actions to strengthen institutional reputation.
• Writing diverse materials such as speeches, articles, briefings, and support materials for projects, campaigns and events.
• Management of channels and mailing lists: content production for ASN Paraná, social media and websites; maintenance and updating of regional and national mailings.
• Preparation of monthly reports with media results, produced content, interviews generated and other deliverables from the press office.

• Production of journalistic and institutional content (text, audio and video), focused on micro and small businesses, for the client's internal and external outlets.
• Media relations: handling daily requests, distributing press releases, scheduling and coordinating interviews, and advising spokespeople.
• Coverage and representation at technical and social events, producing content and liaising with attending media outlets.
• Pitching story ideas and features to increase the institution's visibility, including strategic actions with the press and influencers.
• Image management and crisis communication, including risk analysis and proposing actions to strengthen institutional reputation.
• Writing a variety of materials such as speeches, articles, briefings, and support materials for projects, campaigns, and events.
• Management of channels and mailing lists: content production for ASN Paraná, social media, and websites; maintenance and updating of regional and national mailings.
• Preparation of monthly reports with media results, content produced, interviews generated, and other deliverables from the press office.

• Produce journalistic and institutional content (texts, audio and video) focused on micro and small businesses for the client’s internal and external channels.
• Manage media relations: respond to daily requests, distribute press releases, schedule and accompany interviews, and advise spokespeople.
• Cover and represent the organization at technical and social events, producing content and engaging with attending media outlets.
• Propose story ideas and feature articles to increase the institution’s visibility, including strategic initiatives with the media and influencers.
• Manage image and crisis communication, including risk analysis and proposing actions to strengthen institutional reputation.
• Write a variety of materials such as speeches, articles, briefings, and support materials for projects, campaigns, and events.
• Administer channels and mailing lists: create content for ASN Paraná, social media, and websites; maintain and update regional and national mailings.
• Prepare monthly reports summarizing media results, content produced, interviews secured, and other agency deliverables.

• Provide Level 1 (L1) and Level 2 (L2) support, depending on your knowledge of the platform and the tools used in the resolution process
• Resolve questions from users, schools, and guardians according to Agenda Edu standards
• Escalate user difficulties to Level 3 (L3), suggesting improvement actions
• Enter and maintain information in the team tools (Equipe) and Zendesk
• Log all customer interactions in Zendesk
• Create content for the Customer Help Center
• Execute operational planning
• Integrate with and actively participate in the Support Core
• Recommend best practices for platform use to the Engagement team.

Customer Support Advisor

• Drive improvements to technology processes
• Identify, prioritize and support the implementation of automation initiatives, integrations (APIs) and solutions using Artificial Intelligence
• Map, analyze and evolve processes with a focus on efficiency, risk reduction and improved experience
• Assess potential gains (time, cost, quality and risk) in proposed solutions
• Support or lead technology implementation initiatives with Cooperatives and relevant areas
• Monitor initiative outcomes through indicators and performance metrics
• Ensure solutions are aligned with architecture, technical standards and System guidelines
• Act as a bridge between the Central office, Cooperatives and system areas, facilitating decisions and alignments
• Represent the Central office in forums, working groups and local and system-wide initiatives
• Monitor trends, risks, regulations and technologies, ensuring adherence to governance and information security

Process Analyst – Technology Focus

• Will deliver and develop courses and educational services through lectures and workshops, both in-person and online.
• Will produce e-books, videos and scripts for digital training courses.
• Will create subject content for various digital channels.
• Will develop content using current themes and well-known authors.
• Will present proposals for continuing education courses to management.
• Will mentor, train and develop new employees and/or third parties.
• Will analyze and perform critical reviews of new products from Aprende Brasil Educação when requested.
• Will prepare reports on activities carried out.

Advisor, Knowledge Area II – Natural Sciences

• Somos uma empresa brasileira presente no seu dia a dia. Dos postos e produtos Shell, sempre no seu caminho, até a produção de açúcar, etanol e energia renovável.
• Aqui, segurança, integridade, colaboração e simplificação são a forma como a gente trabalha. Com mais de 30 mil pessoas, construímos juntos um ecossistema integrado que vai do campo, no cultivo da cana-de-açúcar, até a produção e comercialização de etanol, açúcar e bioenergia. Também atuamos, sob licença da marca Shell, na distribuição de combustíveis, lubrificantes e especialidades no Brasil.
• Se você é uma pessoa resiliente, que se move com velocidade, enfrenta desafios como oportunidades e acredita que colaboração é o caminho, a Raízen pode ser o seu lugar.
• Por aqui, o aprendizado vem da prática e o trabalho ganha mais sentido quando é feito junto.
• Todas as nossas vagas estão abertas a pessoas de qualquer orientação afetivo-sexual, identidade de gênero, raça, etnia e idade, com ou sem deficiência. O que importa aqui é a vontade de crescer, contribuir e fazer a diferença.
• Estamos em busca de um(a) Assessor de Contas para atuar no time de Lubrificantes.
• Essa posição busca uma pessoa com perfil comercial e consultivo, responsável por desenvolver o relacionamento com concessionárias agrícolas, impulsionar as vendas de lubrificantes, identificar oportunidades de negócio e acompanhar resultados. O cargo combina negociação, conhecimento técnico e atuação em campo, com foco no crescimento das vendas e fortalecimento da marca.

Assessor de Contas

• Anticipate educational trends that can broaden partner schools' pedagogical repertoire, especially at the interface of School Management and its multiple areas.
• Propose solutions to partner schools, tailoring pedagogical demands beyond Bernoulli materials, covering all levels of the school community: students, leadership team, teachers, coordinators, families and other staff.
• Develop complementary products aimed at deepening the understanding of the Pedagogical Solutions of the Education System.
• Enhance the capabilities of partner schools by delivering high-quality, customized professional development based on institutions' needs.
• Contribute to the creation of new educational solutions, supporting the Product Directorate.
• Participate in pedagogical meetings, conferences and educational fairs, preparing critical and analytical reports that inform the company's decision-making.
• Deliver high-quality training aligned with the pedagogical approach of the Bernoulli Education System, aimed at impacting partner school leadership in the areas of data, leadership, pedagogical project, time management, performance assurance, regulatory compliance and the human dimension of leadership.
• Act strategically within the Commercial Directorate, decisively supporting contract closures.
• Provide internal training on demand for various Directorates.
• Lead institutional events, ensuring outstanding performance by addressing contemporary educational themes related to school management.
• Participate in strategic meetings with partner schools to resolve conflicts and impasses related to our Solutions.

Pedagogical Advisor

• Writing content, press notes, and press releases;
• Developing plans and strategies;
• Media relations;
• Preparing briefings and mailings;
• Supporting agency clients;
• Influencer relations and activities;
• Crisis mapping and management;
• On-site coordination of client activities, events, and press trips;
• Organizing, accreditation, and promotion of trade shows and events;

Senior Press Officer

• Monitor situations that require attention and communication with clients within established SLAs;
• Provide technical support to clients, answering questions related to tests;
• Monitor indicators such as delays, repeat collections (re-sampling), and other operational occurrences;
• Act in urgent workflows, ensuring agility in issue resolution;
• Interface with internal departments to ensure accurate resolution of cases within deadlines;
• Monitor indicators and targets related to the level of service provided to clients;
• Develop technical and scientific content in partnership with specialists and physicians;
• Prepare and deliver technical training sessions for internal teams and clients;
• Provide guidance on pre-analytical processes and specialized tests;
• Identify opportunities for improvement in internal processes and service workflows;
• Support the design and optimization of operational workflows;
• Collaborate with customer service and commercial teams to improve the client experience;
• Monitor compliance of internal processes and quality of deliverables;
• Support management in the development and monitoring of action plans;
• Monitor the effectiveness of implemented actions, proposing adjustments when necessary;
• Track trends and innovations in the diagnostic medicine market;
• Contribute insights and improvements aimed at adapting processes to market demands.

Relationship Advisor

• The person will act in executing the Central’s strategy, together with affiliated Cooperatives, and will be responsible for:
• Working on improvements to technology processes
• Identifying, prioritizing and supporting the implementation of automation initiatives, integrations (APIs) and solutions using Artificial Intelligence
• Mapping, analyzing and evolving processes with a focus on efficiency, risk reduction and improved experience
• Assessing opportunity gains (time, cost, quality and risk) in proposed solutions
• Supporting or leading technology implementation initiatives together with Cooperatives and involved areas
• Monitoring the results of initiatives through indicators and performance metrics
• Ensuring alignment of solutions with architecture, technical standards and System guidelines
• Acting as a bridge between the Central office, Cooperatives and systems areas, facilitating decisions and alignments
• Representing the Central in forums, working groups and local and system-wide initiatives
• Monitoring trends, risks, regulations and technologies, ensuring adherence to governance and information security

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Advisor, Knowledge Area II – Natural Sciences

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