Affiliate Manager

• Delivering technical service in line with strategy for all accounts within all product groups, ensuring Technical Service Functional excellence and customer satisfaction.
• Builds technical service excellence through continuous improvement of own technical skills and capabilities – develop understanding of all Metal Coating Products to enable transfer between customers and when required.
• Develop, implement and/or optimize work processes and systems, including equipment installation and modification, ensuring customers are able to run more efficiently and improve their operations.
• Undertake regular audits and provide customer employee training as appropriate.
• Ability to identify opportunities to reduce customer operating costs.
• Ability to solve tech issues both process and product within all product groups.
• Hand over PSO/RD&I – any product activity/modification.
• Maintain good levels of expertise.
• Build positive and mutually beneficial relationships at multiple levels and functions within customer accounts to support the development of joint projects, strategies and action plans.
• Understand the customer’s needs and apply expertise and knowledge to provide optimum level of service.
• Support KAMs, Sales Managers, Account Managers and customer by proactively answering questions and dealing with complaints when able, or taking ownership for resolution and feedback.
• Engage in customer meetings / events as appropriate.
• Competence to manage claims – small stuff – accountability.
• Consignment stock – all activities that happen at customer plant.
• Utilize knowledge, networks and CRM tool to answer stakeholder main worries or debrief on current situations and/or issues.
• Ability to capture compatible activities and analyses them.
• Support KAM / Sales Managers/ Account Managers in developing overall account strategy via expert knowledge and customer intelligence gathering.
• Actively utilize relationships within customer to promote AkzoNobel Metal Coatings and understand our profile against our competitors within their business.
• Attend business review, identify, sell and circle back.
• Focus on resale process, working to improve the process.
• Ability to quantify the value of benefits of the improvement they have bought.
• Large scope of tech sales role.
• Demand forecast for plant.
• Work closely with sales, marketing and RD&I in delivering technical services initiatives for accounts within all product group areas of Metal Coatings.
• Own trials at customer in partnership with KAM/Sales Manager and RD&I.

Technical Service Business Partner

• Assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting
• Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team
• Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination and treatment; May at times include preparing patients for minor procedures
• Secures patient consent forms, records patient care documentation accurately and in a timely manner
• Coordinates patient care as directed by Clinicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician
• Labels, stores and properly packages specimens for lab delivery
• Assists In identifying and closure of quality gaps
• Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record
• Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable)
• Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable)
• Attends required meetings and in-services

Medical Assistant, Clinical Partner

• Assess and examine client revenue cycle processes in the physician practice (front end – first phone call through charge submission/reconciliation)
• Conduct root cause analysis and deliver actionable recommendations.
• Independently conduct research to formulate solutions to challenges.
• Create educational content derived from root cause analysis and instruct practice staff.
• Work alongside and in conjunction with Pre-Access on identified acute related issues, such as referrals, pre-authorizations, etc.
• Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
• Ability to lead teams and meetings professionally while building strong relationships.
• Engage and cultivate a positive workplace atmosphere while building strong relationships.

Associate Practice Optimization Partner

• Conduct a variety of organizational compensation services, including market analysis, equity studies, and job evaluations.
• Build relationships with partners with in HR and across Bon Secours Mercy Health (BSMH), providing thoughtful, responsive support on a variety of compensation matters.
• Provide support for cyclical compensation activities such as the annual rewards cycle process, annual market review and pay equity analysis.
• Serve as system experts in Workday and compensation survey management tool, Payfactors.
• Partner closely with Compensation Consultants, providing strong analytical support to the organization through market analysis, equity studies and job evaluations.
• Present recommendations to business leaders under guidance of Compensation leadership and/or Compensation Consultants.
• Lead and/or support compensation services, including annual reward cycle execution, organizational design, and new compensation program implementations.
• Assist in developing, updating, and maintaining compensation policy and procedure documentation, including documentation of all incentive, premium, and special pay programs.
• Interpret compensation policies, procedures, collective bargaining agreements and related labor laws and regulations under the general guidance of the Compensation Director.
• Prepare a variety of Human Resources reports and audits, as requested, using an Access Database, Excel, or the HRIS system.
• Work collaboratively within the Compensation team to proactively identify and recommend process improvements, as well as communicate compensation activity and/or best practices, to assure consistency and quality of compensation programs within BSMH.

Senior Compensation Partner

• Manage day-to-day relationships with affiliate and CPA network partners
• Track campaign performance metrics — clicks, conversions, EPC, and ROI
• Onboard new affiliates and ensure they have the creative assets and links they need
• Identify top-performing offers and flag underperformers for review
• Coordinate with content and social teams to align affiliate promotions with campaigns
• Maintain accurate records of affiliate agreements, payouts, and performance benchmarks
• Research new affiliate opportunities and emerging CPA networks

Affiliate Marketing Coordinator

• Own a category portfolio of creator affiliates — recruit, onboard, brief, and coach creators to drive content and GMV.
• Drive SKU activation: identify uncovered high-opportunity SKUs and get creator video live on them.
• Coordinate sample seeding and creator onboarding in partnership with the ops team.
• Brief creators on product hooks and content angles that convert — not just awareness.
• Track performance at the creator and SKU level; optimize based on what the data shows.
• Partner with the Brand Growth team on brand-specific creator activations and campaigns.
• Contribute to weekly business reviews with performance data and creator pipeline updates.

Affiliate Manager – TikTok Shop

• manages a member panel to support care coordination and social care for high-complexity members
• conducts assessments and screening instruments
• collaborates with psychiatrists, RNs, and Behavioral Health Specialists for case review and care planning
• meets with members in the community as needed
• utilizes care facilitation, electronic health record, and scheduling platforms as needed

Behavioral Health Community Health Partner

• Assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting
• Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team
• Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination and treatment; May at times include preparing patients for minor procedures
• Secures patient consent forms, records patient care documentation accurately and in a timely manner
• Coordinates patient care as directed by Clinicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician
• Labels, stores and properly packages specimens for lab delivery
• Assists in identifying and closure of quality gaps
• Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable)
• Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable)
• Attends required meetings and in-services

Medical Assistant – Clinical Partner

• Serve as a strategic liaison between business and technology teams.
• Drive innovative solutions that support organizational goals.
• Enhance operational efficiency and advance key Insurance business initiatives.
• Understand business strategy, assess business needs, identify emerging information technologies, and distill them into appropriate business solutions.
• Assist in the preparation of enterprise impact assessments, project proposals, and annual operating plans.
• Assure that business requirements and priorities are considered in the development of information systems and products.
• Assist in the identification and documentation of process improvements.
• Act as liaison with third-party solution providers to identify solution alternatives.

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