Advisor

• Advance and modernize Internal Audit methodology through technology-enabled solutions
• Maintain and enhance Internal Audit methodology aligned with Global Internal Audit Standards, regulatory expectations, and enterprise governance
• Translate regulatory requirements, emerging risks, leading practices, and stakeholder feedback into actionable processes, guidance, and tools
• Provide methodology guidance and address complex methodology matters
• Advise Internal Audit leadership and stakeholders and drive adoption of enhanced practices
• Develop and deliver Board reporting on audit results, risks, themes, and emerging trends
• Enhance Internal Audit management reporting using data, visualization, and technology-enabled solutions
• Lead cross-functional initiatives involving methodology updates, audit lifecycle improvements, training, adoption, and advanced audit technologies
• Mentor and coach team members to strengthen capabilities and delivery quality

Internal audit advisor modernizing methodology and Board reporting for Fannie Mae’s housing-finance business

Internal Audit Advisor

Internal Audit Professional Practices Advisor modernizing audit methodology and Board reporting for Fannie Mae, a U.S. housing-finance company.
Improving governance, risk insights, reporting, and AI-enabled audit practices.

• Collaborate with internal and external partner stakeholders to manage administration, strategic planning, and other activities for an assigned portfolio of Multifamily loans
• Support a portfolio's vision and strategic objectives
• Lead portfolio progress analysis and enact changes
• Report portfolio performance to key stakeholders
• Evaluate risk of current assets while complying with governance and controls
• Monitor end-to-end execution of business processes using enterprise systems
• Provide continuous feedback for effective tracking and reporting
• Recommend business process changes and implement efficient processes for new business products
• Evaluate legal documents and applicable forms to understand business impact and ensure continuity of loan management

Multifamily loan asset management advisor advancing Fannie Mae’s housing finance mission

Multifamily Asset Management – Advisor

Multifamily Asset Management Advisor managing Fannie Mae loan portfolios and risk. Improving processes and reporting to expand housing finance and affordable rental access.

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Parts Advisor assisting customers in parts questions at dealership

Parts Advisor

Parts Advisor at Herb Gordon Subaru assisting customers and internal teams with parts-related queries. Requires automotive experience and strong communication skills.

• Perform highly complex evaluations of procedures, processes, models, and systems.
• Design or advise on new procedures, processes, models, or systems.
• Provide strategic guidance, advice, and direction to the project team.
• Define and direct technical specifications, assignments, tasks, and due dates.
• Ensure the technical adequacy and quality of project deliverables.
• Guide the preparation of analyses, reports, recommendations, and presentations.
• Advise government clients regarding available options and next steps.
• Support senior-level decisions involving emergency-management training and program activities.

Senior Advisor providing strategic support to FEMA's Training and Education Division

Senior Emergency Management Advisor

Senior Advisor providing strategic and technical support to FEMA’s National Training and Education Division. Responsible for complex evaluations and advising on emergency-management training.

• Be an expert in all Zillow Rentals Network products and services
• Perform a high volume of calls (approximately 40 per day) to increase participation from multifamily rental management companies
• Utilize Salesforce, Salesloft, and internal and third party reporting to prospect and strategize, log activity, and manage your calendar and opportunities.
• Clearly communicate performance expectations to clients internally and externally.
• Consistently meet and exceed success metrics, including revenue and retention, as well as activity based KPIS
• Excel in high-level conversations and presentations with decision-makers via Zoom and phone calls with a focus on building positive relationships to drive business results, as well as be proactive and reactive in servicing account needs
• Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners
• Represent the voice of the customer to influence product, marketing, and sales process and improvement
• Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations

Business Advisor focusing on client growth and retention in real estate sales

Business Advisor, SMB, Rentals

Business Advisor in Zillow Rentals driving growth and retention for existing client portfolios through consultations and strategic insights. Collaborating with clients to achieve sales goals and enhance partnerships.

• Support national account strategies for multi-region rental partners by executing day-to-day account management activities
• Maintain data accuracy and coordinate with cross-functional teams to deliver a consistent, high-quality partner experience
• Drive renewals, adoption, and performance insights across distributed portfolios
• Serve as a brand ambassador for Zillow Group, representing the interests of the company, advertisers, and industry partners
• Mentor and educate partners on Zillow’s products and services to achieve shared goals
• Conduct regular business reviews with partners to assess goals, analyze results, and provide recommendations
• Analyze data and communicate insights to identify strengths and opportunities for partners
• Demonstrate expertise in local real estate trends, compliance, and market activity
• Utilize Zillow’s tech stack, including Salesforce and analytics tools, to manage business and client relationships
• Represent the voice of the customer to influence product, marketing, and sales process improvements
• Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction

National Business Advisor managing multi-region rental partner account strategies

National Business Advisor, Rentals

National Business Advisor managing multi-region rental partner accounts at Zillow. Supporting national account strategies through data management and education on Zillow’s products.

• Partner with Talent Business Leaders and Advisors to support the execution of core talent processes across the employee lifecycle
• Serve as the point of coordination for operational tasks such as Leaves of Absence (LOA), Flexible Work Arrangements (FWA), and relocations
• Act as a resource to employees and leaders by addressing routine talent-related inquiries and escalating complex matters as appropriate
• Collect, maintain, and prepare data and reports for review by the Talent Business Advisory and BU Operations teams
• Assist in identifying data trends or inconsistencies that may inform talent decisions or process improvements
• Ensure compliance with HR policies and procedures in all actions and communications
• Help drive awareness and understanding of talent programs through employee education and communication support
• Contribute to the implementation of firmwide and business-unit-specific talent programs

Talent Business Advisor Senior Associate facilitating core HR functions at Crowe.

Senior Talent Business Advisor

Talent Business Advisor Senior Associate at Crowe supporting HR operational and logistical needs. Collaborating with stakeholders for onboarding, performance management, and employee engagement efforts.

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