Administration

• Supports Medicare FMO Topline Agency partners, performing research and assisting in analyzing financial and health data
• Serves as a strategic liaison dedicated to delivering data-driven insights and exceptional service to optimize performance and partner growth
• Translates complex data into actionable insights that empower Topline Agency to make informed business decisions
• Delivers high quality account management support and sales operations every day
• Remains compliant with all government and company procedures and regulations

Broker Administration Client Consultant

• Administer and maintain the Polaris ILS, including system configuration, permission management and user account creation across multiple library organizations
• Support and troubleshoot circulation functions, including loans, holds, renewals, fine management and notifications, in alignment with each library’s individual policies
• Manage system upgrades, releases, hotfixes and support cases in coordination with the vendor
• Maintain patron database integrity, including registration workflows and data standards
• Manage integrations with third-party services such as discovery layers, e-content providers, online payment systems and SIP2/NCIP/API authentication systems
• Oversee bibliographic and item record integrity and support cataloging workflows
• Assist with the creation of reports to support library operations, collection analysis and statistical reporting
• Perform data clean-up, normalization and bulk record updates
• Provide frontline and escalated support to library staff across all departments
• Develop training materials and conduct staff training sessions for Polaris workflows
• Other duties as assigned

IT Administrator – Polaris

• Administer, maintain, & optimize the NetSuite ERP platform
• Partner closely with Finance leadership and business stakeholders to understand requirements and translate them into effective NetSuite solutions
• Configure and customize NetSuite modules, workflows, forms, dashboards, saved searches, reports, and roles/permissions
• Design, develop, and implement system enhancements to improve Finance processes, controls, reporting, and operational efficiency
• Evaluate business requirements and recommend scalable NetSuite configurations and best practices
• Create and maintain custom fields, records, scripts, workflows, and integrations as needed
• Support month-end, quarter-end, and year-end financial close processes
• Develop and maintain financial and operational reports, KPIs, and dashboards
• Manage user access, security roles, and system governance
• Troubleshoot and resolve NetSuite issues, performing root-cause analysis and implementing long-term solutions
• Coordinate testing, deployment, and documentation of system changes and enhancements
• Work with third-party vendors and consultants when required
• Maintain data integrity and support audit, compliance, and internal control requirements
• Stay current on NetSuite releases and proactively identify opportunities to leverage new functionality

NetSuite Administrator

• Manage the primary membership inbox; triage, troubleshoot, and resolve member issues regarding platform navigation, account access, and operational questions.
• Track inquiry metrics (response times, resolutions) within the CRM and cleanly escalate complex technical, financial, or contract issues to internal teams.
• Identify recurring member friction points and proactively update member-facing FAQs and internal resource guides.
• Own the administrative intake, vetting, and data entry for new member applications and account setups.
• Maintain pristine member records in Salesforce/HubSpot, executing routine data to ensure organization and contact information is accurate.
• Handle basic list management, audience segmentation, and pull routine reports to give internal teams visibility into member engagement.
• Build and validate audience lists for member announcements, newsletter distributions, and targeted marketing email campaigns.
• Proof outbound communications prior to distribution to ensure flawless formatting and compliance with brand standards.
• Assist with the logistical coordination, list prep, and production support for live and virtual member webinars and forums.

Member Support Administrator

• Prepare and/or edit lease abstracts for accuracy.
• Verify and transfer data from paper/electronic formats into database systems
• Update existing data
• Retrieve data from the database or electronic files as requested
• Establish contacts and maintain relationships within the portfolio including property managers, accounting personnel, area managers, clients, and vendors.
• Verbal and written communication with client, landlords, legal counsel and other related vendors.
• Participate in team meetings and assist in the preparation of individual annual goals.

Lease Administration Manager

• Provide one-to-one inbound telephone contact with applicants
• Provide support through outbound calls as well
• Accurate documentation

Benefits Administration Services Associate

• Provide strategic leadership and operational oversight for Tennessee's Healthcare Resiliency Program
• Manage program planning, implementation, evaluation, and stakeholder engagement
• Coordinate with clinical partners, health systems, technology vendors, and rural providers
• Oversee program performance, data reporting, and compliance with state and federal grant requirements
• Lead statewide strategy for rolling out the competitive opportunity for the healthcare resiliency program
• Set program goals, KPIs, and success metrics
• Develop sustainability pathways beyond the 5year grant
• Manage federal grant requirements under the Rural Health Transformation Program
• Oversee budgeting and fiscal stewardship
• Maintain regulatory compliance
• Provide hands on technical assistance to rural providers
• Produce quarterly and annual reports for federal funders and leadership
• Conduct program evaluations and disseminate findings to stakeholders
• Develop and execute communications plans
• Present program updates to executive leadership, boards, legislative bodies, and community forums

Public Health Administrator

• Provides supervision and direction of the statistical reporting function and data analysis to support clinical reporting function
• Monitors adherence to statistical reporting requirements, updates systems as necessary
• Sets and maintains general direction/focus of statistical reporting function
• Perform analysis and reporting including performing clinical trend analysis
• Develop reports through various data reporting tools
• Develop data driven solutions to improve outcomes
• Collaborate with other areas to reduce expense through data analysis, including gathering business requirements, documentation, testing, and delivery of reporting
• Serve as internal subject matter expert and point of contact for query/design for clinical analysis
• Identifies data analysis needs based on customer
• Supervises staff including directing work, addressing performance, and providing training
• Review work and coaches subordinates

Clinical Reporting Supervisor

• Provides supervision and direction of the statistical reporting function and data analysis
• Monitors adherence to statistical reporting requirements
• Updates systems as necessary
• Sets and maintains general direction/focus of statistical reporting function
• Perform analysis and reporting including performing clinical trend analysis
• Develop reports through various data reporting tools
• Develop data driven solutions to improve outcomes
• Collaborate with other areas to reduce expense through data analysis
• Serve as internal subject matter expert and point of contact for query/design for clinical analysis
• Identifies data analysis needs based on customer
• Supervises staff including directing work, addressing performance, and providing training
• Review work and coaches subordinates

• Maintain and monitor applications to ensure performance and availability
• Apply standard operational concepts, techniques, and procedures
• Resolve escalated issues pertaining to platform applications
• Execute update/enhancement releases
• Develop policies and procedures for infrastructure platforms

Platform Administrator

• Support the preparation of proposals, including reviewing solicitations, participating in proposal meetings and submitting proposals
• Administer all phases of contract management, including initiation, performance tracking, processing modifications and close-out.
• Ensure compliance with relevant regulations and internal policies
• Set up and maintain Projects and Contracts in Costpoint
• Coordinate issues for program managers and interact with clients to resolve outstanding matters.
• Stay updated on evolving government regulations and their impact on agreements and business practices.
• Perform special assignments as requested by management.

Contracts Administrator

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Administration jobs in Tennessee

See all jobs on JobTailor

Broker Administration Client Consultant

IT Administrator – Polaris

NetSuite Administrator

Member Support Administrator

Lease Administration Manager

Benefits Administration Services Associate

Public Health Administrator

Clinical Reporting Supervisor

Clinical Reporting Supervisor

Platform Administrator

Contracts Administrator

Senior Application Administrator