Accounts Receivable

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively builds rapport and relationships with customers in both live and virtual environments
• Uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization

Cardiovascular Specialist

• Define the vision and strategy for Sponsored AR across priority advertiser verticals
• Partner with Product, Engineering, Design, Data Science, Sales, Product Marketing, and Creative Strategy teams to develop and launch innovative Sponsored AR products and capabilities
• Translate market insights and customer feedback into product roadmaps, business cases, requirements, and success metrics
• Drive end-to-end product development, from opportunity identification and prioritization through launch, measurement, and iteration
• Establish success metrics and leverage experimentation and data to continuously optimize product performance and advertiser outcomes

Product Manager, Sponsored AR

• Define the vision and strategy for Sponsored AR across priority advertiser verticals, identifying new opportunities to drive advertiser adoption, business outcomes, and revenue growth
• Partner with Product, Engineering, Design, Data Science, Sales, Product Marketing, and Creative Strategy teams to develop and launch innovative Sponsored AR products and capabilities
• Drive end-to-end product development, from opportunity identification and prioritization through launch, measurement, and iteration
• Establish success metrics and leverage experimentation and data to continuously optimize product performance and advertiser outcomes

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.

Cardiovascular Specialist, Health and Science Professional

• Responsible for daily contact with our internal/external customers, collecting receivables and reconciling disputes
• Own customer collections accounts in North America and create streamlined processes through automation
• Provide timely resolution of past due and disputed items with customers to ensure continued relationship
• Collaborate with customer, sales and management to resolve various issues
• Manage refunds, account adjustments and write offs in accordance with company policies
• Reconcile customer accounts
• Maintain detailed records of interactions with customers including follow up dates and next steps
• Identify resolution of larger scale issues which are negatively impacting customer experience
• Manage 3rd Party Collections and Bankruptcy in accordance with company procedures
• Perform other duties as assigned

Senior Accounts Receivable Analyst

• Analyze information and communicate to supervisor as needed to deter mine next course of action
• Own customer collections accounts in North America and create streamlined processes through automation
• Provide timely resolution of past due and disputed items with customers to ensure continued relationship
• Collaborate with customer, sales and management to resolve various issues
• Manage refunds, account adjustments and write offs in accordance with company policies
• Reconcile customer accounts
• Maintain detailed records of interactions with customers including follow up dates and next steps
• Identify resolution of larger scale issues which are negatively impacting customer experience
• Manage 3rd Party Collections and Bankruptcy in accordance with company procedures
• Perform other duties as assigned

Accounts Receivable Analyst

• Lead and develop a team of billing & AR professionals with coaching and performance feedback.
• Ensure accurate, timely billing across claims, fees, and client charges.
• Design and maintain strong billing controls to prevent errors and duplicate charges.
• Monitor AR balances, unapplied cash, and payment trends to improve collection efficiency.
• Build dashboards and metrics to track accuracy, timeliness, and quality outcomes.
• Partner across Finance, IT, and Client Experience teams to streamline processes and implement new tools.
• Act as a subject matter expert during audits, client reviews, and system upgrades.

Billing and Accounts Receivables Quality Manager

• Responsible for timely and accurate billing and collections of payments from insurance carriers, agencies, and others
• Handle equipment and services provided by Providence Senior and Community Services and Home and Community Services including Home Infusion/Specialty Pharmacy/Oral Dose, Skilled Nursing Facility, Home Health, Hospice, and Home Medical Equipment

Accounts Receivable jobs in Washington

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Accounts Receivable Representative

Accounts Receivable Associate

Cardiovascular Specialist

Product Manager, Sponsored AR

Product Manager, Sponsored AR

Accounts Receivable Clerk

Cardiovascular Specialist, Health and Science Professional

Senior Accounts Receivable Analyst

Accounts Receivable Analyst

Billing and Accounts Receivables Quality Manager

Accounts Receivable Representative