Account Specialist

• Manage affiliate partnerships for TikTok Shop sellers
• Assist in executing paid media strategies and ad campaigns
• Provide structured reporting on client performance and campaign insights
• Support recruiting new affiliates and coordinating campaign logistics

Affiliate & Paid Media Specialist supporting TikTok Shop sellers

TikTok Shop Account Specialist

Affiliate & Paid Media Specialist working with TikTok Shop sellers. Managing partnerships, campaign execution, and performance reporting.

• Coordinate and manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle
• Gather required data from customers and evaluate objectives and goals to create the project plan
• Submit Statement of Work to legal for approval
• Analyze and review the customer requirements and make determination on the scope of the overall project
• Pull together the appropriate resources/departments required to successfully implement a customer campaign
• Estimate time frames and resources required to successfully complete a project
• Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability
• Maintain the master schedule for all project activities
• Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays

Account Integration Specialist managing customer on-boarding and campaigns

Account Integration Specialist

Account Integration Specialist managing customer on-boarding and client campaigns for variable print and pre-media. Analyzing customer requirements and ensuring project deliverables meet standards.

• Submit medical claims in accordance with all federal, state, and payer-specific requirements.
• Ensure claims are correctly submitted and paid by reviewing and correcting edits, errors, and denials.
• Investigate and analyze claim errors and rejections to apply necessary corrections.
• Follow up with payers and collect assigned insurance accounts receivable.
• Stay informed about payer updates and process changes for accurate claims submission and follow-up.
• Evaluate reasons for non-payment and take appropriate action to resolve claims for clients.
• Prepare and submit first- and second-level appeals with supporting documentation in accordance with payer guidelines and timelines.
• Identify and document coding, clinical, and registration issues for referral to the appropriate teams to correct claim errors and prevent future denials.
• Escalate stalled claims to the payer or Currance leadership as needed.
• Verify and adjust claims so that client accounts reflect correct liability and balances.
• Perform other duties assigned to support business needs.

Account Resolution Specialist managing medical claims for healthcare revenue cycle.

Account Resolution Specialist II

Account Resolution Specialist managing insurance claims and payments for healthcare clients. Ensuring timely resolution of medical claims and maintaining financial stability for organizations served.

• Manage borrower correspondence and account maintenance activities while ensuring compliance with company policies, regulatory requirements, and service level expectations.
• Serve as a key point of contact for borrowers, credit bureaus, attorneys, and authorized third parties.
• Handle account research, verification requests, disputes, bankruptcy-related inquiries, name changes, power of attorney (POA) documentation, and other account servicing functions.
• Respond to written and verbal borrower inquiries regarding account status, payment history, account ownership, and servicing matters.
• Prepare and send correspondence related to account verification, payment history requests, payoff information, and account updates.
• Research and resolve borrower concerns in a timely and professional manner.
• Investigate consumer disputes received directly from borrowers and through credit reporting agencies.
• Review account documentation, payment records, and reporting history to determine dispute validity.
• Coordinate corrections and updates to credit bureau reporting when appropriate.
• Review and process bankruptcy notifications and related legal documentation.
• Verify bankruptcy status through court records and approved resources.

Administration Associate managing borrower correspondence and account servicing

Borrower Services / Account Resolution Specialist

Administration Associate managing borrower correspondence and account servicing at IonTuition. Ensuring compliance with policies and serving as a key contact for borrowers and third parties.

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

• The Regional Account Specialist in Centralized Diagnostics is specialized in selling and promoting complex medical diagnostics capital equipment for a particular product line to customers in the territory.
• Implements sales plans designed to achieve established revenue and financial goals.
• Responsible for significant key partner relationship management and development strategy for strategic accounts.
• Works in coordination with Account Managers to call on prospective and current customers.
• Conducts demonstration sessions on product characteristics
• Creates formal networks involving coordination among groups.
• Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

Regional Account Specialist selling complex medical diagnostics equipment

Regional Account Specialist

Regional Account Specialist selling and promoting medical diagnostics capital equipment. Managing strategic accounts and implementing sales plans in the Chicago area.

• Ensure that the firm receives timely payments from debtors.
• Monitor accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts.
• Serve as a liaison between the firm and its clients, helping maintain financial stability.
• Regularly review the firm’s accounts receivable to identify overdue accounts.
• Keep track of outstanding debts and prioritize collection efforts.
• Ensure firm commitments are adhered to as related to billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections.
• Contact clients with overdue accounts via phone, email, or written correspondence.
• Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Address client inquiries and complaints related to billing and outstanding balances.
• Work collaboratively with clients to find mutually beneficial solutions.
• Attempt to collect overdue amounts directly from clients.
• Negotiate payment plans or settlements to facilitate debt recovery.
• Generate monthly client reminder statements, making any necessary revisions.
• Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports.
• Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office.
• Recommend proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation.
• Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email.
• Document payment arrangements, promises to pay, and any other relevant details.
• Provide consistent updates and correct client collections contact information to the business intake and client data teams.
• Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices.
• Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
• Keep the firm informed about collection activities and trends.
• Update management of any potential collection issues requiring escalation and providing recommendations for resolution.
• Provide timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding.
• Prepare, review, and distribute, as appropriate, monthly reports for delinquent AR and WIP to partners.
• Provide reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators.
• Confer with billing partners to determine reason(s) for aged AR & WIP and present strategies to obtain payment and ensure timely billing of WIP.
• Ensure the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter.
• Provide any accrual information to partners or clients as assigned or requested.
• Act as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP.
• Collaborate with our internal departments as required and related to the team’s projects, issues, and concerns.
• Ability to support and train Client Account Specialist on processes and procedures.
• Other duties as assigned.

Senior Client Account Specialist ensuring timely payments for Husch Blackwell.

Senior Client Account Specialist

Senior Client Account Specialist ensuring timely payments for Husch Blackwell while monitoring debts and communicating with clients. Foster relationships and manage financial stability for the firm.

• Engage Hematologists and other key Oncology customers and deliver clinically focused selling messages to support our Multiple Myeloma bispecific antibody
• Facilitate partnership with multiple collaboration partners; Regional Director, Nurse Educator, Key Account Manager, Territory-based Oncology Account Specialists, and Reimbursement Specialists
• Proactively identify business opportunities with assigned accounts and leads appropriate coordination of effort by the Regeneron Oncology account team
• Develop a breadth of relationships within each account to ensure an understanding of each account’s objectives, goals, and challenges
• Demonstrates dedication to compliance through understanding regulations and policies

Medical Account Specialist engaging Oncology customers for Regeneron's Hematology products

Medical Account Specialist II – Hematology

Medical Account Specialist responsible for engaging Oncology customers in Chicago with focus on Multiple Myeloma product launch at Regeneron. Collaborating with various healthcare professionals to address customer needs.

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