ZWILLING J.A. Henckels LLC

Inside Sales Representative – Commercial Knife Sharpening

ZWILLING J.A. Henckels LLC

full-time

Posted on:

Location Type: Office

Location: Pleasantville • New York • United States

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Salary

💰 $55,000 - $66,000 per year

About the role

  • Identify, target, and close new business opportunities within the hospitality and food service sectors for professional knife sharpening and related services.
  • Maintain and grow existing client accounts through proactive communication, responsive service, and solution-oriented sales.
  • Develop, manage, and maintain relationships with key regional and national accounts, ensuring consistent service quality, contract adherence, and targeted sales growth through proactive communication and customized support plans.
  • Manage inbound inquiries, prepare quotes, and coordinate follow-ups to ensure a seamless client experience from first contact to execution.
  • Conduct on-site visits with key clients and prospects to strengthen partnerships, assess service needs, and identify opportunities for expansion.
  • Identify additional product and service opportunities across ZWILLING’s portfolio to drive incremental revenue.
  • Partner with leadership, sharpening specialists, and logistics teams to align sales performance with operational excellence.
  • Monitor industry trends and competitor activity to refine strategic approaches and support continued business growth.
  • Identification, research, and preparation of qualified leads for sales representatives

Requirements

  • 3+ years of experience in sales, business development, or account management within the food service, hospitality, or related industry.
  • Proven ability to balance inside and outside sales responsibilities effectively.
  • Experience with route planning, scheduling, or dispatch coordination is a plus.
  • Strong communication, presentation, and relationship-building skills.
  • Entrepreneurial mindset with excellent organizational and multitasking abilities.
  • Passion for premium kitchen tools, culinary craft, and delivering top-tier service.
  • Valid driver’s license and clean driving record.
  • Willingness to travel regionally to visit clients and support field operations.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesbusiness developmentaccount managementroute planningschedulingdispatch coordination
Soft Skills
communicationpresentationrelationship-buildingorganizationalmultitaskingentrepreneurial mindset
Certifications
valid driver's license