Business Practices & Project Consultant
Zurich Insurance
full-time
Posted on:
Location Type: Hybrid
Location: California • Illinois • United States
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Salary
💰 $65,900 - $107,900 per year
About the role
- Prepare, revise, and format SOPs ranging from simple to complex.
- Gather and translate technical details for team members within the organization.
- Lead sessions to collect information from subject matter experts (SMEs).
- Revise or restructure content, including customer communications and company forms, and verify that all documentation meets corporate standards, regulatory guidelines, and accepted style manuals.
- Help manage and update electronic document repositories and libraries.
- Create technical presentations for training sessions when required.
Requirements
- Bachelor’s Degree and 4 or more years of experience in the Insurance or Operations area OR
- High School Diploma or Equivalent and 6 or more years of experience in the Insurance or Operations area OR
- Zurich Certified Insurance Apprentice including Associate Degree and 4 or more years of experience in the Insurance or Operations area
- AND
- Project management experience
- Three or more years of technical writing, documentation, and publication experience
- Training design and/or facilitation experience
- Crop insurance knowledge and experience
- Collaboration & meeting facilitation skills
- Adobe Acrobat form creation/maintenance experience
- Intermediate Microsoft Office skills (i.e., Word, PowerPoint)
- Team player and able to work collaboratively with others
- Ability to adapt to change and embrace new processes/procedures
Benefits
- Competitive pay and comprehensive benefits for employees and their families.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingdocumentationpublicationproject managementtraining designfacilitation
Soft Skills
collaborationmeeting facilitationteam playeradaptability
Certifications
Bachelor's DegreeHigh School DiplomaZurich Certified Insurance Apprentice