Zuora

Senior Enterprise Solution Architect - Zuora Billing & CPQ

Zuora

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $125,900 - $222,200 per year

Job Level

Senior

Tech Stack

ERPETLOracleSOAP

About the role

  • As a Zuora Enterprise Solution Architect (ESA)-Zuora Billing & CPQ, you will be a trusted partner and advisor to live, already-implemented customers.\n
  • This role is focused on maximizing the value of Zuora solutions by aligning them with customers’ strategic goals, optimizing Order-to-Revenue operations, and driving measurable business outcomes.\n
  • You will deliver customized roadmaps, lead strategic workshops, and provide ongoing optimizations to ensure that Zuora’s platform continues to meet customers’ evolving needs.\n
  • Acting as a key strategist, you’ll guide customers through challenges and opportunities, helping them unlock the full potential of Zuora to support their long-term growth and success.\n
  • Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs.\n
  • Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes.\n
  • Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations.\n
  • Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage.\n
  • Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora.\n
  • Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks.\n
  • Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction.\n
  • Lead technical configuration and integration reviews and provide optimization recommendations.

Requirements

  • 5+ years of hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, with expertise in designing scalable, impactful solutions.\n
  • 10+ years of Domain-Specific Expertise: Experience with Billing and Revenue Management and ERP platforms such as SAP, Oracle, and NetSuite.\n
  • Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs.\n
  • Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems.\n
  • Exceptional strategic thinking, analytical, and communication skills with a customer-first approach.\n
  • Advanced Zuora Certifications: Strong hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, supported by certifications like Zuora Billing Certified Consultant and Zuora Billing Delivery Architect.\n
  • Compliance Knowledge: Familiarity with GDPR, FISMA, ASC 606, and IFRS 15 compliance standards and their impact on revenue recognition.\n
  • Diverse Industry Experience: Ability to adapt solutions across various sectors, particularly in subscription management industries.\n
  • Global Project Leadership: Experience managing complex, multi-stakeholder projects in international and cross-cultural settings.\n
  • Process Optimization: Expertise in leading workshops for standardization, configuration refinement, and process improvements to maximize ROI and efficiency.\n
  • Strategic Advisory Skills: Ability to provide actionable insights into industry trends, best practices, and operational strategies for long-term customer success.\n
  • Independent Consulting Acumen: Proven track record of self-directed consulting engagements, delivering results with minimal supervision.\n
  • Strong Collaboration: Skilled in leading cross-functional teams, driving collaboration, and ensuring the successful delivery of large-scale solutions.