Senior Manager, Legal Operations
Zscaler
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $200,000 per year
Job Level
Senior
Tech Stack
ServiceNow
About the role
- Leading legal operations projects, including technology implementations, process optimization, and cross-functional collaboration to deliver impactful results
- Optimizing systems such as Ironclad, e-billing platforms, ServiceNow, and e-discovery tools, and driving adoption of AI-based technologies for automation and workflow enhancements
- Analyzing data and creating dashboards to monitor team performance, system usage metrics, and overall efficiency
- Developing and delivering training programs for new processes and tools, fostering user adoption and continuous improvement
- Building strong relationships with stakeholders across Legal, Compliance, IT, Finance, and business teams to enhance collaboration and support organizational goals
- Reporting to the Director, Legal Operations
Requirements
- 7+ years in legal operations or project management in a corporate legal department
- Strong project management skills managing multiple complex initiatives
- Experience with technology evaluation, legal tech platforms, and implementations
- Demonstrated ability to gather data, create dashboards and reports for trend analysis
- Change management expertise, specifically related to legal workflows and process improvements
- Experience in high-growth companies with evolving legal operations needs (preferred)
- Background in AI tools and automation technologies for contract review and workflow efficiency (preferred)
- Proven ability to manage vendor relationships and legal tech implementations (preferred)