Zopa Bank

Senior Product Analyst, Payments

Zopa Bank

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Build strong relationships across Product, Engineering and Data
  • Develop a deep understanding of Payments end-to-end, from transaction flows to failure points and operational edge cases
  • Define and embed clear, trusted metrics, identifying and resolving gaps in tracking and reporting
  • Structure ambiguous performance questions into clear analytical approaches and actionable insight
  • Analyse complex transactional data to surface risks, opportunities and drivers of change
  • Partner with Product Managers to shape roadmaps, design and evaluate experiments, and model the commercial impact of product changes
  • Quantify trade-offs between customer experience, cost efficiency and operational risk
  • Deliver high-quality dashboards, diagnostics and deep-dives that directly inform decision-making
  • Own analytical projects end-to-end and proactively identify where analytics can create additional value
  • Act as the go-to expert for Payments data within the tribe

Requirements

  • Ability to bring both rigour and curiosity, enjoying the challenge of turning complex data into clear, decision-driving insight
  • Strong SQL skills, with experience working on large, complex datasets
  • Experience using BI tools such as Tableau, Looker or Power BI; Python is a bonus
  • Experience working in a data-led, fast-paced environment (e.g. fintech, banking, consulting or a high-growth start-up)
  • A strong quantitative background combined with excellent attention to detail and sound judgement
  • Comfortable operating autonomously and prioritising effectively in ambiguous environments
  • Able to translate complex analysis into clear, decision-driving insight
  • Strong stakeholder management skills, with the ability to influence constructively and respectfully
  • Clear and concise communicator, focused on implications and action
  • Organised and thoughtful in documentation and reproducibility
  • Motivated to continuously improve and deepen domain expertise
  • Nice to have:
  • Experience working with payments, transactional or ledger-style data
Benefits
  • flexible ways of working
  • face-to-face collaboration
  • good work-life balance
  • working from abroad for up to 120 days a year
  • support for thriving in work and home life from day one
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisdashboard developmentdata visualizationquantitative analysisPythonBI toolstransactional data analysismetrics definitiondata tracking
Soft Skills
stakeholder managementcommunicationattention to detailcuriosityproblem-solvingautonomyprioritizationorganisational skillsinfluencedecision-making