Product Analyst

• Build and maintain BI dashboards that track key metrics across IDR product & operations - win rates, collections, cash flow, and operational throughput
• Work with product lead on executing on: A/B testing experiments, tracking results, documenting what worked and what didn’t
• Investigate performance questions with Product and Operations— surface root causes, identify what's working and what isn't, and translate findings into clear recommendations
• Support data integrity and consistency across operational systems — helping ensure that the numbers teams rely on are accurate and trustworthy

• Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
• Drive each project from problem definition through scoping, delivery, and post-launch measurement
• Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
• Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
• Define success metrics and work with Data to instrument and evaluate activation flows
• Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
• Partner with Engineering and Data on personalization capabilities — favorites, recents, specialty-based recommendations, and similar patterns
• Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build to
• Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
• Use data to identify issues post-launch, measure outcomes, and drive continuous improvement

• Support and help coordinate the fund development and design process, ensuring timelines, inputs, and stakeholder deliverables are effectively tracked and progressed.
• This includes contributing to new product approvals, developing knowledge of target market objectives and constraints, navigating applicable regulations, analyzing competitors, and supporting platform build out while balancing commercial outcomes, scaling efficiently, and risk mitigation.
• Responsibilities also include preparing materials for internal governance forums and maintaining clear audit trails of decisions and approvals.
• Support the execution of all aspects of the fund launch, including structuring and fund terms, maintaining detailed launch plans, tracking milestones, and coordinating inputs across stakeholders.
• The role will also contribute to fund positioning in launch materials and client communications, with a focus on ensuring readiness across operational, legal, and distribution components, and that stakeholders are equipped to represent the fund to clients and prospects.
• Identify opportunities to improve process efficiency, consistency, and transparency across stakeholders, helping to institutionalize best practices and procedures as the platform scales.
• This includes supporting clear expectation setting around time to market, operational setup, reporting requirements, and issue resolution.
• Play a key role in coordinating the drafting, oversight, and maintenance of regulatory documentation, working closely with the Funds Legal team and other Fund Product colleagues.
• Other responsibilities Support coordination with stakeholders regarding potential changes to existing funds. Changes may include: Investment policy updates, portfolio management changes, fee changes, guideline and dealing term updates, and regulatory-driven changes.
• Responsibilities include tracking these changes through governance processes and supporting timely and accurate implementation.
• Contribute to or coordinate drafting of required disclosure amendments to offering documentation, navigating these through relevant governance forums for approval and implementation, and ensuring consistency across supporting materials and marketing documentation.
• Develop subject matter expertise over time, supporting input and education for internal stakeholders across US Wealth topics, including vehicle structures, regulations, instrument eligibility, product trends, pricing, liquidity, and suitability, with guidance from senior Fund Product team members.
• Develop subject matter expertise, proving input and education or various internal stakeholders related to US Wealth, including vehicle structures, regulations, instrument eligibility, product trends, pricing, liquidity, suitability, etc.
• Support preparation of materials for internal governance committees, policy maintenance, and Board reporting, with opportunities to lead and present as experience develops.
• Lead or assist with ad hoc projects, including initiatives aligned to the build out and scaling of the US Funds platform, and provide general troubleshooting support.

Fund Product Analyst

• Ramp up quickly to become the primary owner of high-impact data deliverables, driving product success by delivering best-in-class outputs with a focus on accuracy, client value, and efficiency
• Design, maintain, and run comprehensive QA processes to ensure data accuracy and reliability across assigned sector products & client deliverables
• Serve as a trusted resource for our clients and internal stakeholders by understanding client needs and aligning them with our data methodologies, limitations, and coverage
• Independently investigate and resolve complex data quality issues
• Collaborate cross-functionally with Insights and Engineering to align on best practices to deliver customer value, and develop technical solutions that streamline workflows, optimize data processes, and expand automation
• Proactively identify opportunities to improve efficiency, robustness, and data quality within your team’s workflows, and mentor peers accordingly

Data Product Analyst

• Become the primary owner of high-impact data deliverables
• Design, maintain, and run comprehensive QA processes
• Serve as a trusted resource for clients and stakeholders
• Independently investigate and resolve complex data quality issues
• Collaborate with Insights and Engineering teams
• Identify opportunities to improve efficiency and data quality

• Capture and organize business requirements and stakeholder ideas received through the intake process into a backlog of product features, enhancements, and project initiatives.
• Lead requirements analysis by working closely with business stakeholders and development teams to identify and estimate feasibility, risks, dependencies, business impact, and resource needs for proposed technology solutions.
• Maintain prioritized product roadmaps created from the product backlog and perform release planning to meet technology vision and business strategy.
• Lead backlog grooming and deliver business requirements via artifacts such as epics, user stories, well-defined acceptance criteria, wireframe diagrams, process maps, etc.
• Participate in the delivery process through attending the necessary meetings, conducting pre-release testing, demonstrating new features for business stakeholders, and gathering stakeholder feedback.
• Develop functional application documentation & user guides.
• Support IT leadership to implement and incorporate new technology platforms into the digital portfolio.
• More than 10% of travel

Digital Product Analyst

• Support the creation and delivery of the product roadmap to enable us to deliver a best-in-class experience for our customers
• Understand the business strategy and then identify business and customers problems that need to be solved
• Translate these problems into opportunities and with combined research, define and frame the problem to be solved effectively to your team
• Deliver high quality and impactful launches through close partnership with a cross functional team including Ford Motor Company and external partners
• Help drive insights through quantitative and qualitive methods, develop and document requirements and investigate and measure solution performance to track if/how we’re solving the intended problem statement
• Help the wider team own and maintain the overall quality of your product area to ensure you and your team are always delivering world class software in every release

• Provide Salesforce Architecture recommendations to stabilize the environment.
• Drive integration with ERP solutions to decouple Salesforce functionality.
• Administer and maintain Salesforce platform including user account management and security settings.
• Configure Salesforce objects, fields, workflows, and process automation for business needs.
• Provide ongoing support and training to end-users to ensure effective adoption.
• Collaborate with cross-functional teams to gather requirements and translate them into system solutions.
• Perform system monitoring, troubleshooting, and performance optimization.
• Implement data management best practices including deduplication and cleansing.
• Create and manage reports, dashboards, and analytics for business decision-making.
• Stay updated on new Salesforce features and recommend improvements.
• Assist in system integrations with third-party applications.
• Ensure compliance with Salesforce best practices, governance, and security protocols.

Salesforce Product Analyst

• Develop white papers to drive innovation, knowledge sharing, and process improvement
• Evaluate emerging technologies and contribute to new intellectual property development
• Establish and document engineering standards, policies, and best practices
• Coordinate customer design requirements with facility upgrades and retrofit planning
• Support strategic global customer accounts with technical expertise
• Partner with Design & Construction teams to ensure alignment and execution
• Perform site evaluations aligned with engineering and product design standards
• Conduct market and competitive analysis to support strategy and product evolution
• Support Sales Engineering efforts including proposals, RFPs, and deal enablement
• Contribute to development and maintenance of White Space Design Engineering Guidelines

Product Analyst Intern

• Own our key metrics (conversion, LTV, CAC, payback, refund rate) and make sure they’re defined and calculated in a way everyone trusts
• Run A/B tests end-to-end, from hypothesis to “here’s what we should do about it”
• Build a LTV model using early signals and sensible assumptions
• Dig into pricing experiments — help us understand the trade-offs between conversion, price, and long-term value
• Analyze our web onboarding funnel and tell us where the biggest wins are hiding
• Find non-obvious growth levers that move us toward sustainable unit economics
• Lean on AI tools (Claude, Cursor, Copilot — whatever works for you) to move faster

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