Associate Director, Livestock Customer Strategic Value
Zoetis
full-time
Posted on:
Location Type: Remote
Location: Kansas • United States
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Job Level
About the role
- Leads our field-force customer engagement strategy across livestock
- Drives synergies with predictive analytics, digital tools and value-added services
- Proactively identifies the services and platforms that are driving incremental growth to Zoetis and deepening customer loyalty
- Work cross-functionally with the Livestock National Sales Directors, Marketing Directors, Managers of Customer Marketing, PAH, Tech Services and Area Business Managers
- Co-build the strategic and tactical plan with Marketing around each platform
- Develop ways to track, quantify, monitor and demonstrate the impact of our value-add services that is visible and available to Livestock leadership
- Work with enabling functions to build KPIs and metric success
- Partner with Sales leaders, Marketing, and Learning & Development to design and deliver training that upskills the field force on digital platform utilization and value-creation skills across livestock
- Conduct regular business reviews with key stakeholders, delivering strategic recommendations and insights into digital platform optimization and colleague development
Requirements
- Undergraduate degree (BS/BA) or equivalent work experience
- 10 years proven record of accomplishments including successful sales management and strategy execution experience
- Animal Health experience and knowledge of Livestock business preferred
- Prior experience leading digital platform creation/execution preferred
- Strong people leader with a track record of performance and colleague development
- Proven track record in previous roles in managing customer relationships, executing designated initiatives, and creatively finding opportunities or solving problems to drive sales performance
- Experience utilizing, developing, and/or coaching digital platforms for customer excellence
- Extensive knowledge of Zoetis products and the animal health industry or ability to learn quickly
- Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build/manage relationships at all levels of an organization
- Adept at working in highly fluid, complex, and ever-changing environments
- Strong analytical thinking, problem solving skills, business acumen and attention to detail
Benefits
- Competitive healthcare and retirement savings benefits
- Array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
predictive analyticsdigital toolsKPI developmentmetric trackingcustomer relationship managementsales managementstrategy executiondigital platform creationcoachingbusiness reviews
Soft Skills
leadershipperformance managementproblem solvinganalytical thinkingbusiness acumenattention to detailcross-functional collaborationinfluencingrelationship buildingadaptability
Certifications
undergraduate degree (BS/BA)