Support Engineer

• Respond to employee requests through the IT Service Management (ITSM) system.
• Troubleshoot common hardware, software, printer, Microsoft 365, VPN, Wi-Fi, and account access issues.
• Provide friendly, professional support in person and remotely.
• Document issues and resolutions accurately.
• Escalate issues that require advanced technical support.
• Assist with employee onboarding and offboarding, including account setup and equipment deployment.
• Configure and deploy Windows and macOS computers following documented procedures.
• Perform password resets, MFA assistance, and other routine account maintenance.
• Maintain inventory of IT equipment and software assets.
• Assist with software installations, updates, and basic system administration tasks.
• Create and update knowledge base articles and documentation.
• Participate in IT projects as assigned.
• Follow company security policies and report potential security concerns.
• Continuously build technical skills through training and hands-on experience.

Entry-level IT Support Technician providing technical support to employees

IT Support Technician

Entry-level IT Support Technician at Lightedge providing technical support to employees and assisting with technology setup. Training and mentorship will be provided to build technical skills.

Assistant

• Join the Corporate Services team to support key business operations across the Home Office and Tutera communities.
• Focus on administrative coordination, office support, and information management.
• Provide timely, accurate information and administrative assistance to team members.
• Support a variety of office functions, including maintaining company records, coordinating processes, managing correspondence, and ensuring efficient operations.
• Greet visitors, manage calls on a multi-line phone, and assist with deliveries and mailings.
• Provide concierge services for training and meeting rooms, along with other administrative tasks.

Corporate Receptionist providing administrative support at Tutera Senior Living.

Corporate Services Assistant – Corporate Receptionist

Corporate Receptionist providing administrative support for Tutera Senior Living & Health Care. Focused on office coordination and information management duties amidst a collaborative environment.

Account Executive

• Own and lead sales efforts in your assigned territory
• Execute the Foodservice Sales Playbook to ensure success in the market
• Develop and implement profitable sales strategies with local and national distributors while supporting operator needs
• Build and maintain strong distributor relationships, actively participating in local events and initiatives
• Drive penetration of priority SKUs
• Identify and manage a pipeline of high-value sales opportunities
• Lead bottom-up sales planning
• Own the full sales cycle
• Meet and exceed revenue targets while effectively managing trade budgets and business expenses

Field Sales Representative driving market share for Kraft Heinz in Kansas City

Field Sales Representative

Field Sales Representative leveraging sales strategies for Kraft Heinz's products in Kansas City area. Building distributor relationships and executing profitable sales initiatives.

Customer Support

• Coordinate emergency and time-sensitive drug and alcohol testing requests, ensuring timely scheduling and service delivery for employer clients.
• Serve as a primary point of contact for key accounts, providing responsive support and resolution throughout the testing process.
• Identify, schedule, and communicate with collection providers to support routine, random, post-accident, and onsite collection events.
• Document case activity accurately in scheduling and contact center systems while managing inbound customer requests and follow-up activities.
• Partner with employers, collectors, and internal teams to address service issues and maintain continuity of testing operations.
• Coordinate with warehouse and logistics teams to ensure collection providers have the supplies needed to complete scheduled events.
• Support invoice and payment processes by working with collection providers and accounting teams to resolve discrepancies and inquiries.
• Monitor active cases, escalate concerns when appropriate, and help ensure testing events are completed accurately and on time.
• Negotiate collection event pricing as needed while balancing service quality and operational requirements.

Business Support Specialist coordinating drug testing programs

Business Support Specialist

Business Support Specialist in Toxicology division coordinating drug and alcohol testing programs. Managing schedules, requests, and service delivery for key employer accounts.

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative assisting customers at U-Haul locations

Customer Service Representative

Customer Service Representative assisting customers at U-Haul locations using technology and equipment management. Collaborating with a supportive team to provide exceptional service.

Director

• Partner with discipline areas to support client marketing strategy, developing an understanding of brand-consumer dynamics that drive client growth
• Serve as a messaging subject matter resource, applying channel best practices and executional expertise across assigned programs
• Ensure all internal teams and partner agencies have the information needed to successfully execute their responsibilities
• Communicate consultatively with team members across project management, technical, and marketing disciplines
• Build and maintain effective working relationships with day-to-day client contacts and internal partners, with growing exposure to senior client stakeholders under Director guidance
• Ensure that the client's performance objectives are met for their program while also overseeing completion of deliverables and adherence to timelines
• Partner with clients to clearly understand and define program goals, requirements, and success criteria
• Own the remediation process for client-facing incidents, including driving investigation efforts and formal root cause analysis
• Own and maintain the program plan across all participating organizations, ensuring it reflects current priorities and accurate milestone status
• Provide regular, proactive updates on program progress, risks, and milestone completions to internal and client stakeholders
• Participate in cross-functional planning with capabilities, account management, partner agencies, and the client to help identify and resolve issues and remove obstacles

Associate Director, Messaging leading digital marketing program delivery

Portfolio Lead – Director

Associate Director, Messaging leading cross-functional digital marketing delivery teams at dentsu. Ensures client satisfaction and oversees digital execution and program operations.

Analyst

• Serve as the internal expert on plan operations, facilitating accurate benefit delivery in strict accordance with plan contracts and provisions
• Supervise the Leave of Absence process; act as the central liaison between third-party providers, internal HR Business Partners/Specialists, and employees regarding FMLA, STD, and LTD requests
• Research complex plan issues, diagnose root causes, and develop fully documented, actionable alternative solutions
• Support annual Open Enrollment by reviewing/editing communications, coordinating timelines, validating system architectures within the benefit portals, and assisting with employee elections
• Maintain employee benefits portals, audit HRIS data to ensure precise benefit contributions and payroll deductions, and monitor new hire processing
• Review and distribute critical employee benefit communications and required plan documents in adherence to the controlled group's terms
• Facilitate annual audits and non-discrimination testing for retirement plans, health and welfare plans, and annual Affordable Care Act (ACA) filings
• Serve as the primary point of contact for external plan auditors, preparing all necessary data for Form 5500 filings, control group testing, and annual wrap document updates
• Identify and document structural improvements to compliance workflows to seamlessly track legislative mandates, new regulations, or organizational restructurings
• Act as the project leader for plan compliance correction processes and coordinate direct responses to external government and accounting audits
• Ensure vendor, carrier, record-keeper, and advisor service delivery strictly aligns with compliance standards and contractual plan terms
• Inform and educate internal HR colleagues regarding upcoming regulatory updates and required compliance actions
• Oversee vendor relationships, purchase orders, invoices, and payments tied directly to the benefits and compensation budget
• Monitor benefits payments to ensure timeliness, build monthly budget-to-actual reconciliations, and partner with the Senior Manager of Benefits to establish annual funded purchase orders
• Complete benefit surveys and localized benchmarking analyses to keep company offerings highly competitive

Senior Benefits Analyst ensuring compliance and enhancing employee experience for Airbus

Senior Benefits Analyst

Senior Benefits Analyst handling US employee retirement, health, and welfare benefit plans at Airbus. Driving plan compliance, collaborating with teams, and enhancing employee experience in HR.

Associate

• Ensure products get where they need to be by receiving, picking, packing, shipping, wire cutting and assistance with general maintenance of the warehouse.
• Pick, pack, and ship orders using an RF scanner.
• Receive and store inventory in a safe and correct manner.
• Perform cycle counts regularly.
• Record damaged or defective materials.

Warehouse Associate ensuring efficient product handling at Echo Electric's facilities

Warehouse Associate

Warehouse Associate ensuring efficient handling of electrical products at Echo Electric. Duties include shipping, receiving, and maintaining warehouse operations for a leading distributor.

Human Resources

• Serve as a strategic advisor to business leaders
• Shape workforce strategy while driving key HR programs and organizational effectiveness initiatives
• Own and drive core HR processes in partnership with HR Centers of excellence
• Develop and execute workforce and talent strategies focused on critical roles, succession planning, and organizational capability
• Partner with leaders to design scalable organizational structures aligned with business objectives
• Provide strategic consultation on workforce challenges, organizational effectiveness, and people-related decisions
• Leverage HR data and analytics to guide business decisions and workforce planning
• Participate in and lead cross-functional HR and business projects
• Mentor senior HR Business Partners and other members of the HR organization as needed

Lead HR Business Partner advising on workforce strategy for a global organization

Lead HR Business Partner

Lead HR Business Partner advising on workforce strategy for Clarivate, driving key HR initiatives. Partnering with global leaders to shape organizational design and talent planning.

Processor

• Process BLIS and Outsort items
• Research data in customer service applications to find existing claim match
• Capture index data from images

Disability Transaction Processor processing BLIS and Outsort items for Conduent

Part Time Disability Transaction Processor

Disability Transaction Processor responsible for processing BLIS and Outsort items for a company delivering critical services. Requires attention to detail and basic computer skills in a remote role.

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