VP of Product Management, AI
SafeRide Health
AWSAzureSQL
Manager, Software Engineering – Backend
Zocdoc
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $176,000 - $264,000 per year
Job Level
SeniorLead
Tech Stack
CloudDistributed SystemsETLMicroservices
About the role
- Leading and scaling the Interop Platform team- hiring, mentoring, and developing engineers into high performers and future leaders.
- Raising the technical bar- enforcing high standards for system design, code quality, observability, and reliability across all services.
- Owning platform delivery- ensuring APIs, data pipelines, and systems are secure, scalable, and reliable in a modern microservices cloud environment.
- Driving predictable execution- running clear planning, standups, and retros to ensure roadmap commitments are delivered with consistency and quality.
- Balancing priorities- making smart trade-offs between long-term platform investments and high-visibility business needs, keeping strategic goals in focus while unblocking immediate demands.
- Partnering across Zocdoc- working closely with Product, PMM, BD, and peer engineering teams to align on priorities, balance competing asks, and ensure every capability delivered drives real customer outcomes.
- Making progress visible- translating technical work into dashboards, narratives, and outcomes that executives, providers, and enterprise partners can understand and value.
- Anticipating future needs- pacing the platform ahead of demand by identifying reusable systems, data capabilities, and automation that unlock the next generation of products.
- Championing resilience- ensuring the platform meets enterprise-grade reliability, scalability, and HIPAA/PHI compliance requirements.
- Fostering innovation and continuous improvement- encouraging curiosity, experimentation, and investment in new technologies and patterns that expand Interop’s leverage.
Requirements
- 7+ years of backend or platform engineering experience working on APIs, data platforms, scalable distributed systems, or similar technologies.
- 3+ years leading teams that delivered mission-critical systems in a modern cloud microservices environment.
- Proven track record building and scaling product platforms, designing APIs, data pipelines, and distributed systems that became core to business growth.
- Experience growing data platforms: ingestion, normalization, ETL pipelines, and serving models that scale with complexity while meeting security and compliance standards (HIPAA/PHI a plus).
- Fluent in API ecosystems and developer experience, and know how to build customer-facing platforms developers adopt with confidence.
- Fluent in observability and reliability practices, defining SLOs, building dashboards, running incident response, and ensuring service health is visible and actionable.
- Ability to balance long-term platform vision with short-term business tradeoffs.
- Experience hiring and mentoring engineers into Staff and leadership roles, sustaining engagement and retention.
- Passionate about embedding AI into platform workflows, championing automation, and using AI to reduce toil.
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