Full-stack Engineer

• SafeRide Health is transforming access to care for America’s most vulnerable populations and delivers technology-driven solutions for NEMT.
• As a Senior Software Engineer, AI, you will build AI-powered product experiences and platforms across the SafeRide ecosystem.
• Design, build, and own production services and user experiences for AI-enabled features (member chat/IVR, dispatch optimization, provider quality, fraud/waste/abuse detection, and internal tooling).
• Integrate and operate model-backed systems (LLMs, retrieval-augmented generation, classification/ranking, speech/ASR) with robust evaluation and safe fallbacks.
• Develop secure, scalable APIs and event-driven microservices; contribute to system architecture including data contracts, observability, resiliency, performance, and cost efficiency.
• Implement high-quality front-end experiences (React/Next.js); collaborate with design on UX quality, accessibility, and performance.
• Write maintainable code with strong test coverage (unit, integration, e2e); participate in code/design reviews and improve engineering standards.
• Instrument features with telemetry, dashboards, and alerts; run experiments (A/B tests) and iterate based on data and feedback.
• Champion privacy, security, and compliance (including HIPAA/PHI handling); contribute to responsible AI best practices across the SDLC.
• Collaborate in an agile environment with PM, DS/ML, QA, and Ops; document decisions, create runbooks, and support on-call rotations.

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