ZMC Hotels

Sales

• Achieve assigned revenue, market share, and sales production goals for one or more hotel properties through strategic prospecting, account management, and business development.
• Develop and execute proactive sales strategies to identify, solicit, and secure new business within assigned market segments, including corporate, group, catering, and business transient accounts.
• Build and maintain strong relationships with existing clients to maximize account production, increase repeat business, and identify new revenue opportunities.
• Conduct regular sales calls, client meetings, hotel site tours, and networking activities to generate qualified leads and close new business.
• Prepare and negotiate contracts, proposals, and rate agreements while ensuring compliance with company policies and brand standards.
• Maintain accurate and timely account information, sales activities, and pipeline management within Delphi.fdc/Amadeus CRM.
• Develop a comprehensive understanding of each property's operations, competitive positioning, revenue strategies, and brand initiatives to effectively represent the hotels in the marketplace.
• Monitor account performance, analyze production trends, and adjust sales strategies to maximize revenue and profitability.
• Respond to Requests for Proposal (RFPs) timely and effectively utilize brand sales platforms and tools to secure new opportunities.
• Collaborate closely with Revenue Management, Operations, and the Regional Director of Sales to ensure seamless execution of sales strategies and exceptional guest experiences.
• Sell and coordinate meeting and event space, including detailing Banquet Event Orders (BEOs) for properties with meeting facilities to ensure successful event execution.
• Assist in the development and execution of annual Sales & Marketing Plans, market action plans, and promotional initiatives.
• Maintain awareness of local market conditions, competitor activities, and industry trends to identify opportunities and respond to changing business demands.
• Participate in all required sales meetings, training sessions, forecasting activities, and management meetings while maintaining departmental standards and operating within the approved sales expense budget.
• Perform additional duties and special projects assigned to support the overall success of the sales team and hotel portfolio.

Area Sales Manager