Zirtual

Attorney

• Prepare and submit electronic court filings accurately and on time
• Ensure compliance with court rules and jurisdictional requirements
• Track filing confirmations and resolve rejections or errors
• Perform additional filing and administrative support services as reasonably requested in connection with e-filing operations

Legal E-filing Specialist

Executive Assistant

• Provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality.
• Responsible for being the main point of contact for their assigned clients, and being familiar with each client’s needs and preferences.
• Expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected.
• Send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.
• Facilitate on-time project and goal completion, including personal and business calendar management, research, purchases, administrative tasks, email inbox management, social media management, and attending meetings virtually.

• The VA may assist the client with:
• Project management and organization-
• Facilitate on-time project and goal completion
• Personal and business calendar management-
• Scheduling and coordinating appointments as necessary
• Proactively monitoring the client’s calendars to identify potential conflicts and ensure the team is maximizing the client’s time
• Research-
• This may include research on events, travel, projects, etc.
• Provide research results to the team members within an established time frame, based on best practices learned in Zirtual training and team preferences.
• Purchases-
• Ensuring specifications of the purchase meet the client’s satisfaction.
• Expense reporting and organization of expenses as necessary.
• Administrative tasks-
• This may include but is not limited to: inbox management, calendar management, transcription, standard business correspondence, research, and data entry.
• Email inbox management-
• This may require, among other responsibilities, responding to and organizing emails as necessary, based on specific guidelines provided by the client and in line with Zirtual policies and practices.
• Social media management and marketing
• Attend meetings virtually-
• Draft agendas, take meeting minutes, and provide follow-up as required.
• The VA must provide continuous clear communication about task status, needs, and questions to their clients. They should:
• acknowledge all tasks assigned within the established time frame
• ensure that they understand expected due dates, and communicate any changes or delays with the client
• ensure the client is aware of their hour usage and renewal dates by sending a Weekly Usage Report, and if requested, end of day reporting
• The VA should be open to feedback from the Account Supervisor on Key Performance Indicators, task quality, and time management
• The VA will reach out to the Account Supervisor whenever they need additional task support or client coverage during a vacation or illness. The Account Supervisor will facilitate assistance from other VA's.
• Accurately and in real-time track all billable hours for the client in the official Zirtual time tracking system.
• Other duties as assigned.