Zirous

Business Analyst

• - Work on a variety of projects as a full-time consultant - length of projects and types of client industries will vary.
• - Act as the liaison between the client's team to gather and understand business and technical requirements, and the internal Zirous technical team to build out the requirements. This position will primarily work on data and development related projects, with the ability to expand into other divisions of Zirous, such as working on Revenue Operations projects too.
• - Take the lead role in:
• - Presenting proposals to clients
• - Eliciting requirements
• - Translating and simplifying requirements based on client needs
• - Defining project scope and objectives, prioritizing client business needs
• - Identifying manageable tasks and segmenting those into multiple project phases
• - Creating requirements documentation
• - Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
• - Validating solution has fulfilled the requirements
• - Designing, reviewing, and executing test cases
• - Designing, reviewing, and executing process change management
• - Designing, reviewing, and executing training related to technology solution
• - Leading kickoff meeting with clients, identify field mapping requirements, map fields between systems, and test integrations
• - Creating presentations and other documentation for client projects
• - Managing project’s scope, acceptance, installation and deployment
• - Work closely with Project Managers and Technical Leads to ensure successful project implementation.
• - Lead project flows through task management tools such as Jira and Monday.com.
• - Provide ongoing support to clients as needed post implementation.
• - Other duties as assigned.
• - Have the ability to create your career!

Technical Project Manager

• Work on a variety of projects as a full-time consultant - length of projects and types of client industries will vary.
• Act as the liaison between the client's team to gather and understand business and technical requirements, and the internal Zirous technical team to build out the requirements. In other words you'll be the Technical Project Manager keeping each project on track for a successful implementation.
• Take the lead role in:
• - Presenting proposals to clients
• - Eliciting requirements
• - Translating and simplifying requirements based on client needs
• - Defining project scope and objectives, prioritizing client business needs
• - Identifying manageable tasks and segmenting those into multiple project phases
• - Creating requirements documentation
• - Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
• - Validating solution has fulfilled the requirements
• - Designing, reviewing, and executing test cases
• - Designing, reviewing, and executing process change management
• - Designing, reviewing, and executing training related to technology solution
• - Leading kickoff meeting with clients, identify field mapping requirements, map fields between systems, and test integrations
• - Creating presentations and other documentation for client projects
• Play a key role in:
• - Designing technical solutions to meet requirements
• - Overseeing the implementation of requirements
• - Managing project’s scope, acceptance, installation and deployment
• Work closely with internal Resource Managers and Technical Leads to ensure successful project implementation.
• Lead project flows through task management tools such as Jira, Monday.com, or other software.
• Provide ongoing support to clients as needed post implementation.
• Other duties as assigned.
• Have the ability to create your career!

Salesforce Consultant

• You will play a vital role in leading client implementations of the Salesforce platform.
• You will utilize your Salesforce expertise to streamline business processes and ensure optimal customer experience with our services and solutions.
• You will be responsible for integrating Salesforce with various custom applications, databases, ERP, and CRM systems.
• Manages a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off.
• Must be comfortable working in a consulting/client-facing environment.
• Leads Technical Requirements and business analysis gathering sessions; collaborates to provide documentation around design, customizations, integration, data migration, and testing.
• Acts as the Technical Architect to deliver well-architected and secure solutions that best leverage SFDC and SFDX platforms.
• Customizes and configures Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules.
• Oversees data quality, integrity, and security within the Salesforce platform. Performs regular data imports, exports, and updates, and ensures data hygiene through deduplication and cleansing processes.
• Provides user support and training to ensure effective utilization of Salesforce. Assists users with troubleshooting issues, answering queries, and offering solutions to improve user adoption.
• Manages user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls are maintained.
• Creates and maintains reports, dashboards, and analytical insights to enable data-driven decision-making for management and stakeholders.
• Collaborates with the client’s IT team to integrate Salesforce with other systems and tools, ensuring seamless data flow and process synchronization.
• Performs regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations.
• Maintains accurate and up-to-date documentation of customizations, processes, and best practices within the Salesforce environment.
• Utilizes professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight.
• Delivers modules within a workstream from a technical perspective, including customization and programming on SFDC and SFDX platforms.
• Demonstrates built capabilities to product managers as part of application development.
• Develops code consistent with specifications and performs unit testing.
• Participates in formal unit and/or integration testing for deliverables.
• Completes complex configurations for Salesforce features that are not common or basic.
• Communicates clearly in writing and verbally regarding the specific logic involved in assigned tasks.
• Proactively researches, learns, and applies new technology and methods to solve tasks.
• Participates in CI/CD/Release Management and identifies risks/issues from a technical perspective.
• Builds roadmaps for future enhancements based on current configurations.
• Builds Salesforce reports or custom reports for customers.
• Adheres to best practices, performs peer code reviews, and ensures appropriate design patterns are followed.
• Works closely with the Director of RevOps to ensure successful project implementation.
• Effectively communicates with the Director of Resource Management regarding time allocation on all projects ensuring hours worked align to each project’s scope.
• Provides expert hands-on technical support, consultation, and coaching to clients.
• Provides technical support and shares Salesforce ecosystem expertise with internal team members.

Salesforce Implementation Consultant

• Lead client implementations of the Salesforce platform.
• Utilize Salesforce expertise to streamline business processes and ensure optimal customer experience.
• Integrate Salesforce with various custom applications, databases, ERP, and CRM systems.
• Manage a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off.
• Comfortable working in a consulting/client-facing environment.
• Lead Technical Requirements and business analysis gathering sessions.
• Collaborate to provide documentation around design, customizations, integration, data migration, and testing.
• Act as the Technical Architect to deliver well-architected and secure solutions leveraging SFDC and SFDX platforms.
• Customize and configure Salesforce to meet business requirements.
• Oversee data quality, integrity, and security within the Salesforce platform.
• Provide user support and training to ensure effective utilization of Salesforce.
• Manage user profiles, roles, permissions, and sharing settings to ensure data security and access controls are maintained.
• Create and maintain reports, dashboards, and analytical insights.

Business Analyst

Technical Project Manager

Salesforce Implementation Consultant

Salesforce Consultant – 1099 Contractor