Sales & Account Management Trainer
The Cigna Group
Client Account Manager
ZipLiens
full-time
Posted on:
Location: District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $63,000 - $85,000 per year
Job Level
JuniorMid-Level
About the role
- About Us: Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms.
- Job Description: We are seeking a personable, detail-oriented Client Account Manager to join our growing Client Success team.
- Serve as a primary point of contact for clients, supporting day-to-day needs, conducting regular check-ins, and ensuring smooth adoption of Zipliens’ services.
- Foster strong relationships and collaborate with internal teams to build long-term partnerships that drive client satisfaction and organizational success.
Requirements
- 2+ years of experience in client services, client management, or sales, preferably within the legal tech space or personal injury industry.
- Bachelor’s Degree required; focus in business, law, or a related field preferred.
- Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite; advanced CRM experience or certification highly desirable.
- Strong communication and interpersonal skills, with the ability to build relationships quickly.
- Excellent organizational skills and attention to detail.
- Comfortable working with client data and reports to monitor trends and support follow-up actions.
- Ability to conduct effective virtual user training presentations.
- Strong problem-solving skills and the ability to adapt in a fast-paced environment.
- Self-motivated and goal-oriented; team player with a collaborative mindset.
- Ability to travel 10–20%.
