ZipLiens

Client Account Manager

ZipLiens

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Washington

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $63,000 - $85,000 per year

Job Level

JuniorMid-Level

About the role

  • About Us: Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms.
  • Job Description: We are seeking a personable, detail-oriented Client Account Manager to join our growing Client Success team.
  • Serve as a primary point of contact for clients, supporting day-to-day needs, conducting regular check-ins, and ensuring smooth adoption of Zipliens’ services.
  • Foster strong relationships and collaborate with internal teams to build long-term partnerships that drive client satisfaction and organizational success.

Requirements

  • 2+ years of experience in client services, client management, or sales, preferably within the legal tech space or personal injury industry.
  • Bachelor’s Degree required; focus in business, law, or a related field preferred.
  • Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite; advanced CRM experience or certification highly desirable.
  • Strong communication and interpersonal skills, with the ability to build relationships quickly.
  • Excellent organizational skills and attention to detail.
  • Comfortable working with client data and reports to monitor trends and support follow-up actions.
  • Ability to conduct effective virtual user training presentations.
  • Strong problem-solving skills and the ability to adapt in a fast-paced environment.
  • Self-motivated and goal-oriented; team player with a collaborative mindset.
  • Ability to travel 10–20%.