ZipLiens

QA Engineer

• Build, execute, and maintain regression and feature-specific test cases to ensure functionality, quality, and coverage of core workflows.
• Collaborate with developers and product owners to understand requirements and define effective test strategies for new features.
• Identify, document, and track defects with clear, actionable detail; collaborate with developers to support timely resolution.
• Participate in release readiness activities by validating production deployment and ensuring new functionality performs as expected.
• Own and maintain a library of reusable, well-documented test cases and QA artifacts to support product scalability and long-term maintainability.
• Proactively explore edge cases, failure paths, and potential user experience issues through critical thinking and curiosity.
• Lead efforts to define, implement, and continuously improve QA processes and best practices as the first dedicated QA hire.
• Advocate for quality across the development lifecycle, helping to instill a strong quality mindset throughout the team.
• Utilize tools for test case management and bug tracking to maintain visibility, traceability, and accountability across the QA workflow.

QA Analyst

Project Manager

• Plan, execute, and oversee the completion of assigned mass tort projects, ensuring deliverables are met in alignment with the defined scope of service and expected timelines.
• Actively manage clients and key stakeholders throughout the project lifecycle with regular updates on project status, progress, and evolving client needs.
• Lead regular meetings and maintain clear, consistent communications to ensure project goals are accomplished and client expectations are actively managed.
• Oversee the execution of internal tasks and coordinate with team members on items such as holdbacks, lien resolution, data transfers, and agency relationships.
• Collaborate with Mass Tort team members to support the creation, production, and delivery of accurate and timely reports related to the project.
• Identify and recommend process improvements to enhance efficiency, data accuracy, and client satisfaction.
• Engage the tech team to improve the company’s portal.
• Collaborate on tool implementation, feature rollouts, and the identification and prioritization of system issues as they relate to mass tort project workflows.

QA Analyst

Mass Tort Project Manager