Lead onboarding for new customers, understanding requirements and configuring the product
Responsible for end-to-end implementation for new customers
Lead training and Q&A sessions with customers and stakeholders
Project management across many customers to manage requirements and tasks
Collaborate with product and engineering teams to set expectations with customers
Continuously improve post-sales processes to help accelerate time to value

Requirements

4+ years’ experience working in Procurement/Sourcing Manager, ERP/P2P Systems Consultant or B2B SaaS roles
Prior experience with a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite)
Experience working with product and engineering teams
Very comfortable with software configuration

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software configurationproject managementend-to-end implementationcustomer onboardingtrainingQ&A sessions

Soft Skills

collaborationcommunicationstakeholder managementprocess improvement