
Technical Integrations Consultant
Zip
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Tech Stack
About the role
- Integrate Zip into customer’s IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools.
- Design and document the integration architecture considering the customer’s requirements.
- Validate customer requirements against third party API documentation.
- Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution.
- Unit test the configuration with the customer.
- Provide periodic status reports to your manager and/or client.
- Provide accurate estimations and timelines of work performed.
- Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.
- Improve our technical processes to help our customers accelerate the time to value.
Requirements
- 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems.
- Experience using iPaaS tools to configure integrations required.
- Experience with Python/Javascript scripting
- Experience working with XML / REST based endpoints and standard authentication protocols.
- Past ERP implementation, integration, configuration or administration experience is beneficial but not required.
- Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
- Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers.
- Comfortable working with API documentation.
- Comfortable testing and troubleshooting integration errors.
- Able to understand customer requirements and document that information quickly, with little oversight
- A continual learner and open to learning new technologies that Zip may integrate with in the future.
- Strong communication skills
- Extreme attention to detail and pride yourself in being incredibly proactive
- Experience working with product and engineering teams
- A relentless focus on customer success.
Benefits
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
integration architectureiPaaSPythonJavascriptXMLRESTAPI documentationunit testingconfigurationdata architecture
Soft Skills
communicationattention to detailproactivecustomer successcollaborationtechnical translationleadershipproblem-solvingadaptabilityfeedback