People Operations Associate
Zip
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Execute daily global benefits administration tasks, supporting Zipsters in their enrollment and maintenance of crucial and delightful benefit programs
- Maintain the integrity of employee data within the HRIS and supporting systems with a high degree of accuracy and confidentiality
- Kick off our warm welcome of new Zipsters by managing our system onboarding and background check administration
- Support our Immigration + Global Mobility programs to ensure we kick off and file Zipster cases quickly and smoothly
- Support Zipsters in key life moments by quickly issuing accurate employment verifications
- Continuously improve our processes and systems in close partnership with the full People Operations Team and cross-functional teams to ensure we scale with our growing global presence
Requirements
- 2+ years of hands-on experience in People Operations or a similar role, preferably in a fast-paced environment
- Proven proficiency in navigating and performing high-volume tasks
- Demonstrated high attention to detail and a commitment to data accuracy and confidentiality
- Strong customer service orientation with excellent written and verbal communication skills
- Experience with supporting the new hire processes, including system onboarding and background check administration
- Experience using a modern HRIS system as an operator
- Experience improving processes with demonstrated positive outcomes in quality, efficiency, and experience
Benefits
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISdata accuracybackground check administrationemployment verificationprocess improvementhigh-volume task management
Soft skills
attention to detailcustomer service orientationwritten communicationverbal communication