People Operations Program Manager
Zip
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $150,000 - $175,000 per year
About the role
- Architect and own critical people programs that scale from a hyper growth startup mode to a world class late stage company
- Scale and own our global employee leave program, ensuring local compliance,a compassionate experience for Zipsters, and a repeatable process
- Own and continuously improve our People Helpdesk, ensuring we continually improve our employee experience and learn from our data
- Own people compliance across our global presence (e.g., I-9 program, EEO-1 reporting, People Handbook policy lifecycle), including cross-functional audit preparation with Payroll and Compliance Teams
- Manage global benefit compliance (e.g., ACA reporting, insurable earning accuracy) in partnership with our brokers and TPA
- Scale performance reviews and engagement survey programs, in close collaboration with the HRBP Team
- Build and maintain trackers, dashboards, and reports that support the People Team and Zip Leadership in their people and business planning
Requirements
- 5-10 years of progressive experience in People Operations or People Program Management at a growing, global organization
- Experience scaling people programs at companies beyond 1,000 employees
- Proven experience building and maintaining strategic people dashboards/reports
- Deep functional knowledge of global leave management policy and best practices
Benefits
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🍽️ Catered lunches & dinners for SF employees
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment plus home office budget
- 💸 401k plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
people program managementglobal leave managementemployee experience improvementcompliance managementperformance reviewsengagement surveysdata analysisdashboard creationreportingaudit preparation
Soft skills
leadershipcollaborationorganizational skillscommunicationstrategic thinkingproblem-solvingcompassionate approachadaptabilityattention to detaildata-driven decision making