Total Loss Claims Adjuster
Reserv
Case Management Associate, Life Insurance
Zinnia
full-time
Posted on:
Location Type: Remote
Location: Remote • Alaska, California, Colorado, Montana, Nevada, New York, Rhode Island • 🇺🇸 United States
Visit company websiteSalary
💰 $40,000 - $45,000 per year
Job Level
JuniorMid-Level
About the role
- Own and manage an individual caseload of in-process life insurance applications, beginning with creating and sending the application to the client and continuing through underwriting in-force.
- Request and obtain underwriting requirements from the client and take initiative to review underwriting decisions to determine if better options exist for our customers.
- Master all carrier workflows, application and underwriting processes, and software systems necessary to carry out your responsibilities
- Collaborate on cross-functional projects with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience and improve our processes.
Requirements
- Willingness to obtain a life insurance license
- A customer-centered mindset -- motivated by solving problems for customers and your team
- Strong communication skills and effective listening skills with an attention to detail
- Ability and willingness to provide and receive actionable feedback that will help drive efficiency and best-in-class customer experience
- You can organize and prioritize your workload to ensure each case is processed, issued, and placed in a timely manner
- A teamwork mindset -- you take ownership of your work AND your team's success
- You communicate consistently, precisely, and professionally in both verbal and written communication with internal stakeholders and clients
- You have superb attention to detail, a positive attitude, effective problem-solving skills and passion for helping clients
Benefits
- health/dental insurance
- parental leave
- profit sharing
- 401(k)
- incentive/bonus opportunity
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer-centered mindsetstrong communication skillseffective listening skillsattention to detailability to provide feedbackability to receive feedbackorganizational skillsprioritization skillsteamwork mindsetproblem-solving skills
Certifications
life insurance license
