
Program Manager, Operations Leadership – Learning
ZIM Integrated Shipping Services
full-time
Posted on:
Location Type: Hybrid
Location: North Vancouver • Canada
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Salary
💰 CA$135,000 - CA$165,000 per year
Job Level
About the role
- Lead the development and implementation of a targeted leadership development strategy for trades supervisors on key competencies and capabilities.
- Define the trades leadership strategy and align it with the broader leadership development roadmap.
- Design, deliver, and evolve leadership programs, workshops, coaching, and practical tools for trades leadership.
- Act as a recognized subject-matter authority influencing enterprise decisions.
- Serve as a trusted advisor to senior leaders on workforce capability and leadership challenges.
- Facilitate trades leadership development workshops.
- Provide guidance to leaders in fostering a culture of learning and continuous improvement.
- Collaborate to create and improve the Day One orientation and onboarding experience.
- Ensure onboarding aligns with organizational values and safety standards.
- Monitor onboarding effectiveness and recommend enhancements.
- Collaborate with senior HR and Operations leadership to define an enterprise-wide learning strategy.
- Conduct needs assessments and skills gap analyses to inform learning priorities.
- Partner with technical trainers to ensure compliance with training strategies.
- Track and measure program effectiveness, recommending improvements for better outcomes.
Requirements
- Post-secondary education in Organizational Development, Adult Education, Human Resources, Business, or a related field; equivalent experience may be considered.
- 10+ years of progressive experience in learning and development, organizational development, or leadership development, preferably in a skilled trade, industrial, or manufacturing environment.
- Experience designing and delivering training, leadership programs, and onboarding solutions.
- Experience working or leading in a unionized environment and/or heavy industry.
- Strong leadership and influence skills, with experience coaching, mentoring, and guiding leaders and subject matter experts.
- Proven ability to design and deliver impactful learning strategies and programs.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Proficiency in instructional design technologies (ie. Articulate, Canva).
- Experience with learning management systems; knowledge of Oracle Learning Cloud an asset.
- Strong analytical skills and experience using metrics to evaluate training effectiveness.
Benefits
- Annual bonus and pension plan matching
- Competitive salary in line with experience
- Best-in-class health and wellness benefits package including full health care, dental, vision, life insurance, medical leave, parental leave, wellness reimbursement, and Employee Family Assistance Program.
- Parking included
- Complimentary shuttle bus service for transit users
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
leadership developmentinstructional designtraining designneeds assessmentskills gap analysisprogram effectiveness measurementonboarding solutionslearning strategy designcoachingmentoring
Soft skills
leadershipinfluencecommunicationfacilitationstakeholder engagementguidancecollaborationcontinuous improvementtrustworthinessanalytical thinking