Zillow

eDiscovery and Outside Counsel Manager

Zillow

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado

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Salary

💰 $105,900 - $169,100 per year

Job Level

SeniorLead

Tech Stack

CloudTableau

About the role

  • Serve as the primary point of contact for law firm relationship management and partner with Legal and Compliance stakeholders to interview and select outside counsel
  • Establish budgets, negotiate rates, and optimize law firm use of legal technology tools, including AI, to drive efficiency and cost saving
  • Regularly review preferred firm panel based on performance, diversity, expertise, and cost; monitor outside counsel performance and conduct periodic evaluations
  • Partner with legal operations to set strategy, establish guidelines around use of external counsel, analyze legal spend, and enforce billing policies and matter management protocols
  • Own end-to-end e-discovery lifecycle from legal hold through collection, processing, review and production; oversee legal hold platforms and data preservation
  • Develop and implement e-discovery policies, workflows and best practices; provide guidance on data minimization, defensibility, and early case assessment
  • Develop and lead internal training on legal holds, data preservation obligations, and best practices for cross-functional teams
  • Act as thought leader on e-discovery trends, compliance requirements, and litigation technology; recommend litigation and subpoena-related technology tools and vendors
  • Primary point of contact for intake, tracking and management of third-party subpoenas; review and analyze subpoenas and communicate with requesting counsel or government agencies
  • Work with internal business units to collect, preserve, review and produce responsive documents; draft subpoena responses and generate reports and metrics

Requirements

  • 7+ years of experience in legal or litigation operations, managing e-discovery, third-party subpoena responses, and overseeing outside counsel management in-house or at law firm
  • Deep experience in outside counsel management, including pricing models and law firm pricing and billing practices, budgeting, and negotiation and evaluation of rates, including alternative fee arrangements
  • Extensive experience in legal data preservation practices, including managing legal holds and document collections and productions
  • Experience managing and overseeing all phases of responses to third-party subpoenas
  • In-depth experience with legal tech platforms (Logikcull or equivalent), subpoena management tools, and dashboard/reporting tools (e.g., Tableau, Power BI, Excel, Smartsheet)
  • Strong financial acumen, experience with fiscal and budget management
  • Familiarity with Brightflag or other comparable legal e-billing systems and technological tools
  • Strong project management skills; highly organized, accountable, and responsive
  • Excellent communication skills and ability to distill complexity for executive audiences
  • Preferred: experience supporting legal, regulatory, or federal agency investigations at a technology company or highly regulated environment
  • U.S. employees may live in any of the 50 United States, with limited exceptions