Zigsaw

Account Manager

Zigsaw

full-time

Posted on:

Location Type: Remote

Location: California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $60,048 - $123,629 per year

About the role

  • Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors.
  • Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success.
  • Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising.
  • Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
  • Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
  • Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
  • Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
  • Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
  • Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
  • Provide mentorship and support to junior account management team members.

Requirements

  • 3+ years in sales or account management in the digital advertising or performance marketing industry.
  • Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising.
  • Experience with digital media platforms, MMPs, or supporting tools, working with major agencies.
  • Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights.
  • Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth.
  • Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
  • Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media.
  • Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
  • Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
  • Bachelor's degree in business, marketing, advertising, or related field.
  • You May Also Have:
  • MBA or advanced degree in business or related field.
  • Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
  • Certifications or training in digital advertising platforms, performance marketing, or related disciplines.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital advertisingperformance marketingcampaign optimizationdata analysisaccount managementstrategic planningupsellingcross-sellingcustomer engagementcampaign performance metrics
Soft Skills
communicationinterpersonal skillsstrategic thinkingcustomer-focusedmentorshiprapport buildinginfluencing stakeholderscuriosityproblem-solvingresults-driven
Certifications
certifications in digital advertisingcertifications in performance marketingMBAadvanced degree in businesstraining in digital mediatraining in advertisingcertifications in marketingcertifications in data analysiscertifications in account managementcertifications in customer engagement