Salary
💰 $40,000 - $50,000 per year
About the role
- Ensure accuracy and timeliness of billing operations in a high-volume environment
- Review contracts for completeness and accuracy and process within 24 hours of receipt
- Manually process billing adjustments and maintain accuracy with customer billing
- Review, validate, and process refund/credit requests and escalate for approval when necessary
- Reconcile bank and credit card transactions
- Handle customer inquiries via Kayako, email, and telephone
- Submit vendor invoices and prepare vendor royalty reports
- Support month-end closing and reporting processes
- Participate in UAT testing and assist with system updates
- Upload invoices and maintain accurate account records
- Provide support for sales representatives and account management teams
Requirements
- Previous AR experience
- Strong Excel Skills
- Proficiency with Oracle Fusion
- Proficiency with Salesforce
- Proficiency with CyberSource
- Experience with Fusion and Salesforce preferred
- Ability to manage multiple priorities
- Strong attention to detail
- Commitment to meeting strict turnaround times
- competitive salaries
- comprehensive medical, dental, and vision coverage
- life and disability benefits
- Flexible Spending Accounts (FSAs)
- 401(k) with company match
- Employee Stock Purchase Plan
- Flexible Time Off
- Volunteer Time Off
- paid holidays
- family building and caregiving support
- Family Care and Parental leave
- Fitness Reimbursement
- access to wellness programs
- Employee Resource Groups
- company-sponsored events
- educational support and mentorship programs
- career development resources
- employee engagement programs and recognition awards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing operationscontract reviewbilling adjustmentsrefund processingbank reconciliationcredit card reconciliationmonth-end closingUAT testingaccount record maintenanceaccounts receivable
Soft skills
attention to detailtime managementmulti-taskingcustomer service