Disruption Partnerships Manager

ZeroFox

full-time

Posted on: 3/11/2026

Location Type: Remote

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About the role

Support the development and management of a portfolio of strategic relationships with key online service providers (social networks, registrars, hosting platforms, and other relevant providers) to enhance ZeroFox’s disruption and takedown capabilities
Execute day-to-day partnership operations, including managing partner communications, tracking SLAs, and resolving escalations related to takedowns and digital risk remediation
Assist in developing and refining workflows and processes that improve the efficiency and speed of scam, impersonation, and brand infringement remediation
Serve as a point of contact for partner-related operational issues and escalations, coordinating with internal teams to drive resolution
Collaborate with Product and Engineering teams to surface partner feedback, document integration requirements, and support the incorporation of partner capabilities into the ZeroFox platform
Monitor and report on key partnership metrics, including takedown success rates, response times, and partner engagement
Stay current on industry trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse
Support the negotiation and ongoing management of partner agreements and operational frameworks

Experience working in or with trust and safety teams at major social networks, domain registrars, or hosting platforms typically obtained in 2+ years, with proven relationships that can be leveraged on day one
Demonstrated ability to build and maintain working relationships with external organizations and cross-functional internal teams
Solid understanding of online trust and safety operations, including content moderation, abuse reporting, and takedown processes
Strong organizational and project management skills, comfortable managing multiple workstreams and partners simultaneously
Clear and effective communicator, able to convey operational and technical concepts to diverse audiences.
Problem-solving mindset with a strong attention to detail and ability to operate independently in a dynamic, fast-paced environment
Proficiency with collaboration and tracking tools (e.g., Salesforce, JIRA, Confluence, or similar).
Bachelor’s degree in a relevant field (e.g., Business, Communications, Cybersecurity, Law), or equivalent practical experience

Benefits

Community-driven culture with employee events
Generous time off
Comprehensive health benefits & 401(k) plan with employer match
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

online trust and safety operationscontent moderationabuse reportingtakedown processesproject management

Soft Skills

relationship buildingcommunicationproblem-solvingattention to detailorganizational skills