Zensai

Senior HR Business Partner

Zensai

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Senior

Tech Stack

Go

About the role

  • We believe the future of work will be defined by the intelligent partnership between humans and technology.
  • AI will transform how we work, make decisions, and collaborate — but its greatest value will come when it amplifies human creativity, empathy, and judgment.
  • Our People & Culture function exists to ensure our workforce thrives in this new era: building AI literacy, fostering adaptability, and designing work environments that are inclusive, flexible, and purpose-driven.
  • We are committed to helping every employee navigate change, grow their skills, and remain at the heart of our success story.
  • This role is pivotal in enabling our Go-To-Market teams — and the broader organization — to thrive in an AI-driven, constantly evolving world of work.
  • As the Global GTM HR Business Partner & US HR Subject Matter Expert , you will partner closely with leaders and teams to unlock human potential, integrate AI responsibly into our ways of working, and future-proof our workforce.
  • You will coach and develop employees, managers, and teams as part of our Journey to Human Success , helping them navigate rapid change, build future-ready skills, and embrace technology as an enabler of growth.
  • The ideal candidate blends deep People & Culture expertise with curiosity and fluency in AI-enabled ways of working, organizational design, and human-centric change management.
  • This is an individual contributor role with high strategic impact.
  • Key Responsibilities Manager Enablement & AI-Ready Leadership Coach and develop managers to lead high-performing, adaptive teams in a hybrid, AI-enabled environment.
  • Equip leaders with the skills to balance human connection and technological leverage, making AI an accelerator for — not a replacement of — human impact.
  • Employee Coaching & Career Growth Provide one-on-one coaching to employees to support career development, resilience, and digital fluency.
  • Help employees understand how AI will shape their roles and careers, and guide them toward upskilling and reskilling opportunities.
  • Team Development & Collaboration Partner with Talent Acquisition to ensure we hire people with both role expertise and future skills (adaptability, digital literacy, AI readiness).
  • Facilitate cross-cultural, cross-functional collaboration between GTM, product, engineering, design, and support teams.
  • Design and deliver workshops that integrate future of work trends, AI adoption, and Human Success principles.
  • Organizational Success & Future Workforce Planning Align coaching and development initiatives with organizational strategy, ensuring people and AI strategies move in lockstep.
  • Collaborate with leadership to anticipate future skill needs and build pathways to close gaps through development, recruitment, or automation.
  • Play a key role in organizational design, strategic workforce planning, and transformation initiatives.
  • Change Leadership & Human Success Advocacy Guide leaders and teams through AI-enabled process changes, role evolution, and new work models.
  • Act as an ambassador for Human Success, ensuring technology adoption enhances — not erodes — employee engagement and wellbeing.
  • Key Tasks & Accountabilities Coach and educate leaders on leadership skills, AI literacy, and Human Success principles.
  • Provide a trusted sounding board for leaders on people, performance, and change.
  • Resolve complex employee relations issues with empathy and fairness.
  • Design and facilitate training programs on leadership, collaboration, and AI-enabled ways of working.
  • Partner with leaders on compensation decisions and salary reviews.
  • Drive succession planning and talent mapping in alignment with future skill requirements.
  • Support continuous performance feedback and data-driven people decisions using AI-enhanced HR analytics.
  • Monitor trends and metrics to proactively shape people strategies.
  • Job requirements Qualifications Bachelor’s degree in Human Resources, Organizational Development, Psychology, or related field (or equivalent experience).
  • Proven experience supporting Global Go-To-Market organizations .
  • Experience in SaaS or other high-growth tech environments.
  • Expertise in change management , ideally in contexts involving AI or digital transformation.
  • Comfortable supporting C-suite and senior leadership.
  • Tech-savvy, with practical experience or strong interest in AI applications in HR and business.
  • Proven track record in coaching, employee development, and organizational design.
  • Strong understanding of organizational behavior, team dynamics, and cultural intelligence.
  • Analytical and commercially minded, able to use data and AI insights to guide decisions.
  • Exceptional communication, facilitation, and presentation skills.
  • Experience in scale-up environments is a plus.
  • Knowledge of US labor legislation and best practices.
  • Experience with M&A people integration is a plus.

Requirements

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