Zensai

Growth Marketing

• Own and optimize paid search, SEO, paid social, and marketplace campaigns
• Design market-specific strategies for US, DACH, and ANZ
• Partner with brand/content team for creative
• Use AI daily for automation, analysis, creative, and testing
• Continuously test, learn, and improve to lower CAC and increase pipeline
• Participate in initial interview, manager conversation, and scenario-based exercise during hiring process

Growth Marketer

Systems Engineer

• Generate deep understanding of existing GTM processes, identifying inefficiencies and opportunities for automation
• Design, implement, and maintain standard automations across CRM- and connected systems to reduce manual work while ensuring data integrity and reliability
• Explore, prototype, and operationalize AI-driven applications (e.g., Copilot Studio solutions, conversation intelligence, data enrichment, automated outreach)
• Define, implement and track success metrics for automation
• Serve as a bridge between GTM Operations, the Business Applications and Data teams, ensuring commercial needs are translated into scalable and secure system deployments
• Create technical and end-user documentation and drive enablement across teams to ensure adoption
• Continuously monitor automation performance and optimize for scalability, ensuring 24/7 uptime
• Support day-to-day troubleshooting, process documentation, and enablement
• Build the foundation for a future-proof GTM tech stack that enables scale, accuracy, and efficiency as we grow

GTM AI and Systems Analyst

Product Designer

• Design end-to-end solutions across Zensai’s core B2B platforms (learning, performance, engagement).
• Own design projects from discovery through delivery across web and mobile.
• Conduct research, wireframing, user testing, and create high-fidelity UI.
• Collaborate with PMs, engineers, and stakeholders to define problems and shape solutions.
• Help evolve the design system and influence how design operates across the organisation.
• Contribute to a culture of testing and user research while balancing delivery timelines with insights.
• Champion accessibility and inclusive design in shipped products.

Account Manager

• Manage a portfolio of existing customer accounts, ensuring on-time renewals and long-term retention for North American clients
• Proactively identify and drive upsell and cross-sell opportunities within accounts
• Build strong, trusted relationships with client stakeholders to ensure ongoing satisfaction
• Partner with internal teams (Customer Success, Product, Marketing) to deliver tailored solutions
• Leverage data and insights to uncover growth opportunities and demonstrate value
• Act as the voice of the customer internally, sharing feedback to improve our offerings

Human Resources

• Partner closely with leaders and teams to unlock human potential and integrate AI responsibly.
• Coach and develop managers to lead high-performing, adaptive teams in hybrid, AI-enabled environments.
• Provide one-on-one coaching to employees to support career development, resilience, and digital fluency.
• Partner with Talent Acquisition to hire for role expertise and future skills.
• Facilitate cross-cultural, cross-functional collaboration between GTM, product, engineering, design, and support teams.
• Design and deliver workshops on future of work trends, AI adoption, and Human Success principles.
• Align coaching and development initiatives with organizational strategy and future workforce planning.
• Guide leaders and teams through AI-enabled process changes, role evolution, and new work models.
• Resolve complex employee relations issues with empathy and fairness.
• Design and facilitate training programs on leadership, collaboration, and AI-enabled ways of working.
• Partner with leaders on compensation decisions, succession planning, and talent mapping.
• Support continuous performance feedback and data-driven people decisions using AI-enhanced HR analytics.
• Monitor trends and metrics to proactively shape people strategies.

Senior HR Business Partner

Senior Human Resources Business Partner

• We believe the future of work will be defined by the intelligent partnership between humans and technology.
• AI will transform how we work, make decisions, and collaborate — but its greatest value will come when it amplifies human creativity, empathy, and judgment.
• Our People & Culture function exists to ensure our workforce thrives in this new era: building AI literacy, fostering adaptability, and designing work environments that are inclusive, flexible, and purpose-driven.
• We are committed to helping every employee navigate change, grow their skills, and remain at the heart of our success story.
• This role is pivotal in enabling our Go-To-Market teams — and the broader organization — to thrive in an AI-driven, constantly evolving world of work.
• As the Global GTM HR Business Partner & US HR Subject Matter Expert , you will partner closely with leaders and teams to unlock human potential, integrate AI responsibly into our ways of working, and future-proof our workforce.
• You will coach and develop employees, managers, and teams as part of our Journey to Human Success , helping them navigate rapid change, build future-ready skills, and embrace technology as an enabler of growth.
• The ideal candidate blends deep People & Culture expertise with curiosity and fluency in AI-enabled ways of working, organizational design, and human-centric change management.
• This is an individual contributor role with high strategic impact.
• Key Responsibilities Manager Enablement & AI-Ready Leadership Coach and develop managers to lead high-performing, adaptive teams in a hybrid, AI-enabled environment.
• Equip leaders with the skills to balance human connection and technological leverage, making AI an accelerator for — not a replacement of — human impact.
• Employee Coaching & Career Growth Provide one-on-one coaching to employees to support career development, resilience, and digital fluency.
• Help employees understand how AI will shape their roles and careers, and guide them toward upskilling and reskilling opportunities.
• Team Development & Collaboration Partner with Talent Acquisition to ensure we hire people with both role expertise and future skills (adaptability, digital literacy, AI readiness).
• Facilitate cross-cultural, cross-functional collaboration between GTM, product, engineering, design, and support teams.
• Design and deliver workshops that integrate future of work trends, AI adoption, and Human Success principles.
• Organizational Success & Future Workforce Planning Align coaching and development initiatives with organizational strategy, ensuring people and AI strategies move in lockstep.
• Collaborate with leadership to anticipate future skill needs and build pathways to close gaps through development, recruitment, or automation.
• Play a key role in organizational design, strategic workforce planning, and transformation initiatives.
• Change Leadership & Human Success Advocacy Guide leaders and teams through AI-enabled process changes, role evolution, and new work models.
• Act as an ambassador for Human Success, ensuring technology adoption enhances — not erodes — employee engagement and wellbeing.
• Key Tasks & Accountabilities Coach and educate leaders on leadership skills, AI literacy, and Human Success principles.
• Provide a trusted sounding board for leaders on people, performance, and change.
• Resolve complex employee relations issues with empathy and fairness.
• Design and facilitate training programs on leadership, collaboration, and AI-enabled ways of working.
• Partner with leaders on compensation decisions and salary reviews.
• Drive succession planning and talent mapping in alignment with future skill requirements.
• Support continuous performance feedback and data-driven people decisions using AI-enhanced HR analytics.
• Monitor trends and metrics to proactively shape people strategies.
• Job requirements Qualifications Bachelor’s degree in Human Resources, Organizational Development, Psychology, or related field (or equivalent experience).
• Proven experience supporting Global Go-To-Market organizations .
• Experience in SaaS or other high-growth tech environments.
• Expertise in change management , ideally in contexts involving AI or digital transformation.
• Comfortable supporting C-suite and senior leadership.
• Tech-savvy, with practical experience or strong interest in AI applications in HR and business.
• Proven track record in coaching, employee development, and organizational design.
• Strong understanding of organizational behavior, team dynamics, and cultural intelligence.
• Analytical and commercially minded, able to use data and AI insights to guide decisions.
• Exceptional communication, facilitation, and presentation skills.
• Experience in scale-up environments is a plus.
• Knowledge of US labor legislation and best practices.
• Experience with M&A people integration is a plus.