Solutions Engineer

Zensai

Solutions Engineer providing technical expertise during the sales cycle for Microsoft 365 solutions. Collaborating with Sales and Product teams to ensure scalable client implementations.

Posted 5/6/2026full-timeRemote • Illinois, Massachusetts • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Act as a trusted technical advisor to prospective customers during the pre‑sales cycle.
Partner closely with Sales to support discovery calls, solution positioning, and deal strategy.
Design and demonstrate solutions leveraging Microsoft 365, Power Automate, Power Apps, and related Power Platform services.
Create and deliver live product demonstrations, proof‑of‑concepts, and technical walkthroughs tailored to customer use cases.
Gather and translate customer requirements into solution architectures and automation workflows.
Support RFPs, RFIs, and technical documentation required for sales opportunities.
Clearly articulate technical concepts to both technical and non‑technical stakeholders.
Provide feedback from pre‑sales engagements to Product and Customer Success teams to support continuous improvement.
Maintain awareness of Microsoft ecosystem updates and evolving automation best practices.

Requirements

What you’ll need

2+ years of experience in a Solutions Engineer, Solutions Consultant, Pre-sales engineer, or similar technical customer‑facing role.
Strong hands‑on experience with Microsoft Office 365, including SharePoint, Teams, and Outlook.
Practical experience building or designing solutions using Power Automate and Power Apps.
Demonstrated experience supporting sales motions, including discovery, demos, and technical presentations.
Excellent verbal and written communication skills, with the ability to present confidently to diverse audiences.
Strong analytical and problem‑solving skills, with the ability to map business needs to technical solutions.
Comfort working in fast‑paced, collaborative environments alongside Sales and technical teams.
Experience explaining integration concepts, workflows, or automation logic in a clear and structured way.
Nice to Have (Not Required): Familiarity with Power BI or basic data visualization concepts.
Exposure to CRM systems (Dynamics, Salesforce) or enterprise SaaS platforms.
Prior experience in B2B software, SaaS, or consulting environments.

Benefits

Comp & perks

Time for Life: We offer employees 25 days of PTO plus 11 federal holidays, and we provide 6 months of paid leave for primary caregivers and 4 months for secondary caregivers.
401(k) that stands out: We match up to 6% from day one.
Your future, growing faster. Health cover that starts day 1: We pay 70% of medical, dental, and vision premiums for you and your family, with two plans plus HSA.
Learning: 10% of your working time dedicated to development. Built in, not squeezed in.
Peace of mind: Company-paid life insurance (2× salary), disability cover, and AD&D.
Wellbeing perks: Free Headspace family plan, fitness membership (gyms, yoga, apps), and a 24/7 support line with counselling.
Growth & support From day one you’ll get role-based training in Learn365, plus regular 1:1s and feedback cycles with your manager. We use our own platform to make sure mentoring, clear career paths, and twice-yearly development conversations are part of everyday work, not just review season.

ATS Keywords

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Hard Skills & Tools

Microsoft 365Power AutomatePower Appssolution architectureautomation workflowstechnical documentationintegration conceptsdata visualizationCRM systemsB2B software

Soft Skills

communication skillsanalytical skillsproblem-solving skillscollaborationpresentation skillscustomer engagementtechnical advisingfeedback provisionadaptabilitystakeholder management