Zendrop

Sales

• Answer and manage a high volume of inbound calls during your assigned 8-hour shift
• Guide customers step-by-step through the onboarding and setup process using clear scripts and SOPs
• Follow a structured process to move customers from sign-up through enrollment
• Ensure a seamless handoff to the fulfillment team once the customer is onboarded
• Attend daily team huddles focused on call reviews and performance improvement
• Track and report key metrics including calls received, answered, conversions, and objections
• Maintain high responsiveness by answering all incoming calls through GHL

Inbound Sales Specialist