Salary
💰 $114,000 - $171,000 per year
About the role
- Develop and execute a multi-faceted Commercial sales strategy to increase market share and customer/team satisfaction
- Manage a team of highly driven sales professionals focused on acquiring new logos and growing revenue from installed base
- Provide strong Commercial sales leadership, vision, and direction for the sales team and broader Zendesk sales organization
- Continue to hire, grow, lead and motivate a high-performing Commercial sales team
- Be accountable for attainment of sales representatives' new customer acquisition and financial performance targets
- Track and analyze sales activities to understand and capitalize on buying trends and patterns in the target region
- Maintain a high level of knowledge of Zendesk solutions while staying current with competitive landscape and industry trends
- Build relationships both internally and externally at the C-suite
- Establish policies, processes and procedures that will ensure revenue growth
- Collaborate closely with cross-functional partners and roll up sleeves to support customers and team
Requirements
- Proven experience of managing high-performance teams with a minimum of 7 years sales experience
- Minimum 4 years in a Sales Management capacity
- Knowledge or a good understanding of the Commercial market within SaaS
- Innovative and results oriented manager with strong SaaS/tech sales experience
- Proven track record of success, driving revenue growth against quota and increased profitability
- Strong experience and understanding in a variety of sales methodologies and best practices
- Ability to be enthusiastic and creative in driving pipeline development
- Ability to provide accurate forecasting of pipeline development and management
- Entrepreneurial and focused with a passion to succeed
- Analytical and results orientated throughout all stages of the sales cycle
- Ability to build relationships internally and externally at the C-suite
- Maintain high level of knowledge of Zendesk solutions and understanding of competitive landscape