Zendesk

Commercial Sales Manager

Zendesk

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $114,000 - $171,000 per year

Job Level

SeniorLead

About the role

  • Develop and execute a multi-faceted Commercial sales strategy to increase market share and customer/team satisfaction
  • Manage a team of highly driven sales professionals focused on acquiring new logos and growing revenue from installed base
  • Provide strong Commercial sales leadership, vision, and direction for the sales team and broader Zendesk sales organization
  • Continue to hire, grow, lead and motivate a high-performing Commercial sales team
  • Be accountable for attainment of sales representatives' new customer acquisition and financial performance targets
  • Track and analyze sales activities to understand and capitalize on buying trends and patterns in the target region
  • Maintain a high level of knowledge of Zendesk solutions while staying current with competitive landscape and industry trends
  • Build relationships both internally and externally at the C-suite
  • Establish policies, processes and procedures that will ensure revenue growth
  • Collaborate closely with cross-functional partners and roll up sleeves to support customers and team

Requirements

  • Proven experience of managing high-performance teams with a minimum of 7 years sales experience
  • Minimum 4 years in a Sales Management capacity
  • Knowledge or a good understanding of the Commercial market within SaaS
  • Innovative and results oriented manager with strong SaaS/tech sales experience
  • Proven track record of success, driving revenue growth against quota and increased profitability
  • Strong experience and understanding in a variety of sales methodologies and best practices
  • Ability to be enthusiastic and creative in driving pipeline development
  • Ability to provide accurate forecasting of pipeline development and management
  • Entrepreneurial and focused with a passion to succeed
  • Analytical and results orientated throughout all stages of the sales cycle
  • Ability to build relationships internally and externally at the C-suite
  • Maintain high level of knowledge of Zendesk solutions and understanding of competitive landscape
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