Associate Director, Market Access, Business Strategy
BeOne Medicines
SQLTableau
Senior Manager, Financial Analysis and Strategy
Zendesk
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $138,000 - $206,000 per year
Job Level
Senior
Tech Stack
SQLTableau
About the role
- Lead financial analysis to evaluate and pricing packaging strategies ensuring alignment with Zendesk’s revenue and profitability goals.
- Partner closely with the Pricing/Packaging, Product Management, and R&D Finance teams to provide financial insights that influence strategic decisions.
- Develop, maintain, and enhance cost models, including those specific to SaaS, Large Language Models (LLMs) and other AI-related technologies, to accurately reflect usage/consumption and assess costs.
- Develop business cases to evaluate the impact of a pricing proposal on the business.
- Develop and maintain models and dashboards to streamline faster insights and scenario planning.
- Drive cross-functional collaboration to enhance pricing processes and governance models in line with evolving business needs and market dynamics.
- Mentor and develop junior finance team members, amplifying team productivity and elevating analytical rigor.
- Present analysis and recommendations to senior leadership supporting tactical and strategic decision making in the context of the market environment and Zendesk’s leadership goals.
- Develop and track key pricing trends such as point-of-sale, average revenue per seat, and and deal size.
Requirements
- Bachelor’s degree in Finance, Accounting, Economics, Business, or related field.
- MBA or equivalent advanced degree preferred.
- 8+ years of relevant financial analysis experience, with significant exposure to pricing strategy, cost analysis, cost modeling, and pricing governance.
- Hands-on experience in cost and price modeling, including building and managing complex cost models.
- Demonstrated experience with Large Language Model (LLM) or AI-related cost structures preferred.
- Proven track record in a fast-moving, technology-oriented environment, ideally within SaaS or subscription-based businesses.
- Strong leadership and team development experience, with the ability to influence cross-functionally and operate as a trusted business partner.
- Advanced financial modeling skills and proficiency with data analytics tools and business intelligence platforms (e.g., GSheets, Excel, SQL, Tableau, Looker).
- Highly analytical mindset with the ability to synthesize complex information and deliver clear, actionable recommendations.
- Excellent communication and presentation skills capable of clearly conveying financial insight to non-finance stakeholders and senior executives.
- Experience integrating financial considerations into pricing changes associated with M&A, new product launches, or market-driven packaging adjustments.
- Comfortable in ambiguous, rapidly evolving environments requiring agility and continuous improvement.
