Zencargo

Junior Software Engineer, IT Systems & Security

Zencargo

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Junior

Tech Stack

DNSJamfMacOSPython

About the role

  • Year 1: Endpoint & Systems Engineering
  • MDM Administration: Lead the configuration and maintenance of our MDM platform (e.g., Microsoft Intune, Jamf, or Kandji).
  • Support & Process Engineering: Take ownership of the IT ticketing system, building out automation for common requests and defining the standard operating procedures (SOPs) for the support team.
  • Zero-Touch Deployment: Design and optimize "Autopilot" or "DEP" workflows so laptops can be shipped directly to users and configured automatically.
  • Application Packaging: Create and maintain a library of automated application deployments and updates.
  • Hardware Lifecycle: Manage the technical standards for the laptop fleet, including firmware security and hardware performance benchmarking.
  • IT Service Delivery: Act as the first point of contact for technical escalations, using "detective work" to solve complex bugs and hardware issues.
  • AI for Productivity: Use N8N or Scripting to automate repetitive configuration tasks on remote endpoints.
  • ISO27001: Become deeply involved with the process of getting our ISO27001 certification.
  • Year 2: Security Engineering
  • Endpoint Detection & Response (EDR): Manage and tune our security agents (e.g., CrowdStrike, SentinelOne, or Defender for Endpoint).
  • Vulnerability Management: Use MDM data to identify out-of-date software and hardware vulnerabilities, then automate the remediation.
  • Hardening Standards: Implement CIS Benchmarks and "Conditional Access" policies to ensure only healthy devices can access company data.
  • Incident Response: Act as the primary technical responder for security alerts originating from the laptop fleet.

Requirements

  • MDM Exposure: Basic familiarity with or desire to learn managing devices via a central console (Intune, Jamf, Meraki, etc.).
  • Technical Scripting: Exposure to Python or similar languages; you should find it interesting to automate data analysis and routine tasks.
  • Systems Curiosity: A deep interest in macOS and Windows 10/11 troubleshooting and a desire to understand how global fleets are managed.
  • Networking: Understanding of how laptops connect securely (VPN, DNS, Wi-Fi 6, ZTNA).
  • Problem-Solving Mindset: You enjoy the "detective work" of figuring out how to fix a bug or why a deployment failed.
  • **The "Will-Learns"**
  • - Automation: Proficiency in advanced scripting for system-level changes.
  • - Security Frameworks: Understanding of NIST or Essential Eight frameworks.
  • - Compliance: Learning how to prove to auditors that our "fleet is secure" via data and reporting.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MDM AdministrationApplication PackagingTechnical ScriptingEndpoint Detection & Response (EDR)Vulnerability ManagementZero-Touch DeploymentAutomationSecurity FrameworksIncident ResponseHardware Lifecycle Management
Soft Skills
Problem-Solving MindsetSystems CuriosityOwnershipDetective WorkDesire to Learn
Certifications
ISO27001