ZenBusiness

Human Resources

• Serve as the primary point of contact for advanced and sensitive employee relations issues
• Provide consultative support to HR Partners and business leaders on performance management, disciplinary actions, accommodations, and conflict resolution
• Ensure fair and consistent application of company policies and procedures
• Administer and oversee employee leave programs (FMLA, ADA, short-term/long-term disability, parental leave, personal leave)
• Partner with employees, managers, and third-party vendors to manage leaves efficiently and in compliance with federal, state, and local regulations
• Lead impartial, thorough, and timely investigations into harassment, discrimination, retaliation, and policy violations
• Partner with Legal to manage high-risk cases and ensure adherence to employment law and company standards
• Maintain accurate documentation and case tracking to ensure regulatory and company compliance
• Support development, refinement, and implementation of employee relations policies and procedures
• Provide guidance and training to managers and employees on ER topics, including workplace conduct and dispute resolution
• Monitor and analyze ER trends, escalate concerns, recommend solutions, and prepare reports and insights for leadership
• Report to the Chief Legal Officer and act as a subject matter expert across the organization

Employee Relations Partner II

Growth Marketing

• Remote role reporting to the CMO focused on growing customer acquisition, reducing CAC, and delivering sustainable ROAS.
• Responsible for aligning brand, marketing, product, pricing, and funnel efforts to growth marketing targets and business objectives.
• Lead full-funnel growth across SEO, LLM search, SEM, social, affiliate, email nurturing, and CRO.
• Develop and execute growth strategy, research market and customers, and identify acquisition channels.
• Oversee customer acquisition journey, experimentation across funnels, landing pages, offers, and pricing.
• Improve measurement and attribution (Tableau, MMM, MTA, brand trackers) and define marketing/product roadmaps.
• Manage and mentor a high-performing team and foster a test-and-learn culture.
• Coordinate with executive and finance leaders to set budgets and meet acquisition/financial goals.

Employee Relations Partner II

VP, Growth Marketing