Zen Educate

City Manager

Zen Educate

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $100,000 - $117,000 per year

About the role

  • Strategic leadership: Define your region's launch and growth strategy, setting and achieving ambitious revenue targets.
  • Define and set targets: Own the overall end-to-end delivery of a new city including planning, hiring, people management, launch, and everything in between.
  • Leading consistent revenue growth in your city: Own the strategy for how to achieve consistent month over month growth in your region.
  • Build a high performing team that gets better and better every single month: Your team of Account Managers are responsible for delighting schools, and increasing their usage of Zen Educate’s educators and software. Build and coach this strong commercial team to continuously improve service levels and usage in a particular geography.
  • Collaborate with other teams critical to your city and team’s success: Work hand in hand with Product to build the features and function that your school districts and educators need. Work closely with our Educator Onboarding team and Marketing to ensure you are onboarding the right number of educators at the right time to staff certain roles. Problem solve with Compliance to ensure Zen is meeting the compliance requirements of your state, city, and districts. Strategize with Sales to ensure we are launching in new districts within your city, and expanding revenue as a result.
  • Relationship Management: Foster strategic partnerships with education leaders and key district accounts.
  • Execution & Enablement: Own the execution and drive performance improvement of the logistics and operations of dispatching teachers and teaching assistants to work in schools by developing tools, processes, and systems.
  • Get your hands dirty: Like any true start-up, no two weeks will be the same and a general interest in ‘mucking in’ and just getting the job done is crucial.

Requirements

  • Top Performers: Startups are hard. We’re looking for relentless individuals with a proven track record of hitting/exceeding revenue targets.
  • Radical ownership: As a City Leader, you will need to wear many different hats in order to lead your team’s overall success and revenue growth. We’re looking for leaders who lean in and ask “What else is within my control to change?” when tackling problems and pursuing opportunities.
  • Mastery of managing a portfolio of customer accounts: At least 5 years in a Customer Success Manager or Account Manager role.
  • Passion for Education: Share our passion for positively impacting education.
  • Strong Bias to Action: Proven ability to act with urgency, and roll up your sleeves to do whatever is needed to get the job done.
Benefits
  • Career Progression: We are growing quickly. We are looking for someone ready and eager to progress quickly to higher levels of leadership, leading larger geographical teams quickly. As an early employee and a senior leader, you will play a significant role in shaping the company's strategy and direction, and enjoy these accelerated career growth opportunities as a result.
  • Social Impact: Join a company that is making a difference in education and positively impacting the lives of students and teachers.
  • Ownership: We expect everyone to ‘Act like an Owner’ as a core value so we make everyone an owner in the business with generous stock option grants.
  • Learning Environment: Thrive in an environment that prizes learning and growth to hone your skills as a professional with a dedicated focus on personal and professional development and mentorship from industry leaders.
  • Competitive salary
  • 20 days of vacation & 9 federal holidays
  • Health Insurance
  • 401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
revenue growth strategypeople managementaccount managementcustomer success managementperformance improvementlogistics operationsprocess development
Soft skills
strategic leadershiprelationship managementcollaborationproblem solvingexecutionownershipurgencyadaptabilitycoachingteam building